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Duplicates one listing??

I list a item and is being duplicated twice?????? I delete the item with same number and relist and charged with another fee.

Message 1 of 10
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9 REPLIES 9

Re: Duplicates one listing??

@vsb1146 

Where do you see the duplication? On the acknowledgement screen? Same number for both listings? Does it make it into search? Are you using the mobile App or desktop?

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 2 of 10
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Re: Duplicates one listing??

Desktop. i find it in the search listings

 

Message 3 of 10
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Re: Duplicates one listing??

If this happens again, can you screencapture everything before you delete?

There was a rare moment a few months ago where the new listing appeared as two separate links on eBay's "success" screen.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 4 of 10
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Re: Duplicates one listing??

Is this a case of a promoted listing being mistaken for a duplicate listing? (a PL will have the same item number.)
Message 5 of 10
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Re: Duplicates one listing??

Desktop computer., same listing number, delete one it deletes both. have to relist, then charge a relist fee

Message 6 of 10
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Re: Duplicates one listing??

@vsb1146 

I don't think eBay is capable of creating two listings with the same number, so it is likely just a display issue. As @berserkerplanet suggested, it may have something to do with promoted listings. If it happens again, don't delete. Instead, capture a screenshot of where you see the duplication.

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 7 of 10
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Re: Duplicates one listing??

@shipscript 

 

A few weeks ago I was looking at one of my fave seller's store. I noticed she had 2 identical listings referenced, yet one had a different price. I actually contacted her to alert maybe a duplicate listing? No, it was the promoted listing plus the original listing. Not a "true" duplication. Guess my question now is...if I end my original listing (didn't sell) or viceversa the promoting listing, do they both end? 

I ain't got the brains to make this up (Fantastic Beasts)
Message 8 of 10
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Re: Duplicates one listing??

Thanks. it only shows if I log in . If i don't log in an search they do not appear. strange

 

Message 9 of 10
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Re: Duplicates one listing??

@abfabvintage 

It would be two different displays of the same listing, so yes, if you end either one, both displays of that listing would disappear.

 

@vsb1146 

Interesting about being logged in.  Got a screenshot?

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 10 of 10
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