I was selling 3 new in package remotes that I purchased at an estate sale. I have other remotes by this company listed and have sold several - some new, some used. These 3 listings were recently pulled for VeRO violations. Charter/Spectrum is not on the VeRO list and there are no details about why it was pulled. No mention was made of the items being counterfeit or other typical VeRO issues. I reached out to the email provided at Charter to ask about it but, of course received no response. Anybody have any idea what this is about? I feel like this happened:
Don't do it?
Do what?
You know.
Know what?
And, if it happens again, we'll suspend you.
If what happens?
Sigh.
We had to remove your listing because it didn’t follow our VeRO Infringement Policy. Violating the intellectual property rights of a rights owner is not allowed
What activity didn't follow the policy
More specific details are provided below.
What you need to do next
You can't relist items we've ended. Please ensure your current and future listings follow this policy.
What is the policy
- Your listing was reported by Charter Communications Holding Company, LLC for violating their intellectual property rights. eBay’s Verified Rights Owner (VeRO) program offers intellectual property owner(s) a way to report listings that they believe infringe on their rights
- Infringing intellectual property rights is not allowed
- If you believe a mistake has been made, you will need to contact the rights owner directly. If the rights owner approves your appeal, please have them contact us directly to reinstate your listing(s)
Charter Communications Holding Company, LLC is the title holder of the SPECTRUM products.
How this affects your account
Because you may not have been aware of this policy, we're sending this notice to educate you about it and ask that you follow this policy in the future.
- Listings that didn't follow this policy have been ended.
- We have credited all associated fees except for payments processing fees and the final value fee for your listing(s).
Listings that don't follow this policy in the future will be ended.
Why we have this policy
This policy helps to ensure that eBay users trust our marketplace, and comply with the law.
Listings not following policy
OEM SPECTRUM silver replacement C4000 REMOTE CONTROL w/ batteries NIP NEW
OEM SPECTRUM silver replacement C4000 REMOTE CONTROL w/ batteries/manual NIP NEW
OEM SPECTRUM black replacement URC2060 REMOTE CONTROL w/ batteries/manual NIP
We appreciate your understanding.
Thanks,
eBay
