03-17-2019 08:43 AM
Are any sellers finding that the make an offer people are become more aggitated and rude towards sellers that do not offer a huge discount?
I have had a rash lateley and they are getting more and more aggitated and rude and then sending messages like .....well why have a best offer if all your giving is a 1.00 off.....and ......Why even bother with dealing with you.....
I mean Shipping has increased, I already have the lowest price and you (the offerer) want to send me a personal message asking why I only give a 1.00 off of a 22.99 item that has to be shipped at 7.50 bubble envelope and the product retails for 36.00 and you only offered 16.00 to start with. Told the buyer if you buy more than one....(I offer free shipping).... then I can discount accordingly.......but then got some more inappropriate email.
Just wondering if anyone else has seen a larger number of rude buyers when refusing to accept offers....especially unreasonable ones. I mean I don't email them and say, Can't you see I am already the lowest price why would you make such a rediculous offer?....but maybe I should.
I think Ebay has created another monster. I used to just let them go but they seem to be increasing.
Rich
03-17-2019 09:39 AM
03-17-2019 10:04 AM
Yes i have folks that get testy when I decline there low ball offer. Like a duck I jsut let the rain roll off my back.
Some people come from cultures where "dickering" (negotiating, etc.)is simply part of their culture and it is rude not to play the game - two countries I can think of are Japan & Mexico. I've been to both many times for business primarily.
1. In Japan any business transaction is not considered "successful" unless you have at least a three times negotiation - price is not always the item that is given away - it could be payment terms, warranty coverage, shipping costs etc. Even at teh retail level in the Ginza shop owner are will to negotiate on most everything I have on cameras & pearls.
2. The shops any Mexico mostt everything is negotiable - once a shop owner adn I were "haggling" over the price of a summer dress made in Mexico. We couldn't come to terms I gave him my final offer, he sadi no. I left within in 30 seconds he chased me down the street and said he would accept my offer..
3. Lastly yes "some" people thing they are entitled to being able to buy everyting at a "rock" bottom price because of who they think thy are. Have a neighbor that is like that and "claims" she can buy a Ford automotive product car, SUV, pick-up at Fords's actual cost at the end of the assembly line & final inspection far below the Ford Z plan - she never worked for Ford, neither did her ex husband - but she gets is because she is who she is and she ain't no spring chicken. I'm glad we have a 6.5' tall x 200' long solid wood picket fence with only small gaps between each board dividing our properties.
Recently made a counter offer on best offer that I could live with (original offer was about a 37% discount off my Fixed price, my counter offer was equivalent to a 17% discount amount. Sold it today at a price equal to a 14% discount off. I'm Happy, the buyers is Happy (so far). If you feel you have the right price hang in there - some days you will be a diamond, some days just a chunk of coal - just make certain you have more diamond days than not.
03-17-2019 10:16 AM
No. I haven't run into any rude buyers who want a discount.
You just need to make good use of the auto decline option.
Or just don't use the OBO option.
Just ignore the messages and delete them. Block at your discretion.
03-17-2019 10:25 AM
@lex-talon wrote:No. I haven't run into any rude buyers who want a discount.
You just need to make good use of the auto decline option.
Or just don't use the OBO option.
Just ignore the messages and delete them. Block at your discretion.
I don't have many OBO, but when I do, I put the high-low range in so offers can be auto declined or accepted.
I just don't like that they are not obligated to have to pay immediately like my BIN listings. Some of those offers are just fishing escapades.
03-17-2019 11:39 AM
Getting tons of offers for 30 to 70% off. then nasty emails after a refusal.
03-17-2019 12:10 PM
03-17-2019 12:25 PM
I don't have BO on most of my listings, but when I do get offers, they're almost always reasonable ones that I'm happy to accept. I think the last time I got an UNreasonable offer was about two years ago (I had a mint-on-card action figure listed for $25 and a few people tried to offer me $15 or less... the loose ones were selling for about that price so no way was I going to sell a brand-new one for that little).
03-17-2019 12:51 PM
@amricons wrote:Getting tons of offers for 30 to 70% off. then nasty emails after a refusal.
I periodically get offers on listings that have no best offers.
They are usually wayyyyy to low for me to accept, but, I have counter offered and made a few sales that way.
I explain to the low baller all the fees, taxes, etc I have to pay, and that their offer is less than my cost. They all seem to take it in stride.
I gave someone $10 off of an item that was close to $200 and they accepted. I also gave them a link for a promotion ebay was offering and that made them especially happy.
Someone else ended up buying several of my items because I countered their offer on 1 item and they wanted the same 'bargain' for 5 more items.
You just never know. To me, the main thing is to stay calm and polite, and engage them. That takes away any bad experiences they've had in the past.
The ones that continue to be nasty, which are very very few, just get blocked.
03-17-2019 03:18 PM
I don't use Best Offer on too many listings, because I list the items for around 20% off of the retail price. If I have an item that has been sitting around for years, I may accept an offer if contacted. I need to review my listings and see if I should add Best Offer on a few of them.
I've never had a buyer be nasty if I decline their offer, or make a counteroffer. Maybe it's the nature of the items I sell.
03-17-2019 05:44 PM
I occasionally use Best Offer, but always set an accept price and a decline price. It is usually $5 less than the listing price, and I only use it for items of about $40 and up. But one time I accidentally listed a BO before the accept/decline feature existed and got several low-ball offers before the customer and I agreed.
03-17-2019 06:58 PM
03-18-2019 05:04 AM
03-18-2019 05:07 AM
Hubby and I are getting annoyed with low-ball offers on things that do not have a BO or on auction.
What I find is that when I get these type of low offers I answer that offer is too low, or refer them to the opening auction price. They typically want to keep a dialogue going hoping that you will come down. I just ignore them after being polite the first time.
Funny thing is that a few have come back and bought the item at the price listed after they find that I am not going to keep answering their badgering for a cheaper price.
03-19-2019 01:04 PM
I had the same problem with buyers so I just changed over to buy it now. If they want it, they can buy it. I am not a discount seller.