04-20-2022 07:29 PM
Every time Ebay changes things, it is for the worse. I've been trying to create a listing and it is impossible to do. For an attribute in variations, I type in a heading as "color". It gives an error saying, this isn't a valid heading, use, For example, Size, Color, or Material. Seriously?????
I've now spent 2 days trying to create a new listing and it's 1 problem after another. Even the original style isn't working. I type in about 15 variations, and if I try to delete one, it freezes and when I refresh, everything disappears. I could just scream right now.
Solved! Go to Best Answer
04-21-2022 01:49 AM
To answer OP's question - here are the first few pages in a brief forum search.
04-21-2022 02:23 AM
I know it's sad that the platform engages in what psychologists refer to as "self-defeating computations." In other words, it makes changes (seemingly just to be making changes) that work against its very goals of revenue increase by weighing sellers down with irrelevant activity, impairing their ability to sell and be profitable, and as a result, the company itself.
04-21-2022 05:21 AM
Thanks, but like past changes they might make everybody switch. We once had a " legacy" account which was an accumlation of listing efforts over the past 24 years. Type was eliminated. It helped established " our brand" on eBay. The CEO has stated they wanted to have sellers establish their own brand on eBay. eBay always goes to the lowest common demoninator changes. New seller are the standard , so they added item specifics. They now allow sellers to copy or clone other sellers listing. A good AI system should all a user to eliminate useless info and streamline functions, add shortcuts etc. EBay is going in reverse. They also do not proof things , publishing whatever , and maybe fixing later. Take the font size in the editing pic function, it should be 10 or but it now looks like 4. The done button on it used to be just below the edit line but now it has been moved to the top right. The workspace has been reduced without any ability to increase the size of the item being editied a feature of even the most simple pic editor . Again, it is very difficult to edit a pic the size of a stamp which I might add sits in a huge space. Where is the +/- buttons ? Sorry about the vent, but just in case anyone has forgotten, several years ago, eBay tried to make changes and lost a ton of files , mainly pic files. They lost over 4,000 or more of our pic. Never got an apology nor compensation. We have never recovered . Every change eBay announces , we dread as it is always a Beta. Many sellers still suffer on the MP change as no, the MP system is not like PP , far from it. Our accounting fees alone have more than tripled. All they had to do was make the switch at the beginning or end of a year. They probably wanted to start the revenues for eBay asap even as the system was not 100%.
04-21-2022 06:13 AM
Glad I don't have to "just get used to it". I moved on after last years insane changes right as the holidays started. Search is a disaster. I find it easier to find ebay items with a google search. Even my highly promoted items that sold well stopped getting views after the changes. I am selling more at better prices elsewhere. I only come here to check my account since ebay refused to close it. I don't owe anything, they don't owe anything. No other issues but they won't close it. I guess that's how they keep their number artificially inflated so their stock doesn't drop more.
04-22-2022 06:36 PM
That is temp, eBay announced everybody will have to use the new form. remember all of the changes . They allow look back for a short time, then everything goes to the new changes. Still cannot get the new and improved "shrunk" photo feature when it is so simple to add a +/- feature that even the oldest photo editors have, LOL
04-22-2022 06:39 PM
I've hated everything new for the past 22 years.
But I've learned to make it work.
04-22-2022 11:31 PM
I don't like the new page at all. Takes longer to load. And if I want to put a buy it now price in, I have to grab the calculator and find out what that price will be.....the old way told you when you tabbed over to that box. GRRRR......
04-22-2022 11:51 PM
I've been using it today and it's a lot better than it was - still problems, but it has improved.
Not sure what the "shrunk" photo feature is - is it resizing it for a thumbnail?
04-23-2022 03:15 PM
Good Lord! If I didn't have a ton of inventory left, I'd close my store today, I am so fed up. I still cannot change a variation in my listing, and tried the new form and that is even worse. Not sure what to do. I chatted with their chat system on Thurs., and I sweat, my cat could have been more help then they were. Transferred me 3 times and every person said the exact same words to reply. I asked if they have a list of written replies that they select from to reply...no answer. Not sure what Country they are in, but they have no clue what they are doing. Total waste of time.
04-23-2022 03:25 PM
I still have yet to be able to create a variation listing with the new form. the only option left is try contacting someone, but I'll get someone from outer Mongolia that can barely speak English that has no clue what I'm talking about. On Etsy, a ton of sellers closed their listings for 1 week to retaliate against a rate increase. I'd be game here!
04-23-2022 03:44 PM
I agree with everyone's sentiments that this tool is NOT better, but in fact worse.. Why does a company force its customers to use something worse? Keep the classic available for those who want to work efficiently!
I would be happy to lose a weeks worth of sales if it would send the message to ebay that sellers NEED the tools we want, not what some fresh out of school design team that DOES NOT EVEN LIST OR SELL ON EBAY SAYS WE WANT.
04-23-2022 05:34 PM
On the old form, if my single listing was for 4 plates, it was very easy to list my item as a "lot" and how many were in the lot. With the new form you have to drill way down to enter that information, and I can never remember how to find it!
04-23-2022 07:05 PM
It is absurd that you have to "drill down" as you mentioned. These are all great descriptive words about this failure of a design. Please eBay we are asking to relieve is of this burden and bring back the classic business listing tool. The car agents always say how what will roll back changes if they get enough feedback against it. I have heard nothing but bad do far. Here, on YouTube, on blogs, and in person to person discussions.
Look- I get it, nobody wanted managed payments either but that was a huge financial boost to ebay. This is a listing tool that should be designed for users- this new tool is only going to cost eBay money as people will quickly stop listing here and less new product means eBay stock will fall further. SELLERS ARE THE HEART OF EBAY. Start listening. If we find it too frustrating to list here, we will take our product to easier to use platforms and the buyers follow.......
04-23-2022 07:18 PM
Another horrible 'fix' to waste more of our time.
Tried to list an item with first class shipping and media mail was selected automatically as the first choice, with no way to remove it.
Always changing stuff up that doesn't need changing.
What a sh*t show.
04-23-2022 07:46 PM
You got that right. I'll guess I'll start using it going forward, convoluted as it is. Like everything else eBay "improves", it won't be going away.