12-19-2018 07:52 PM
Suppose there was a buyer who felt that they had a great relationship with their seller, having bought from them before. They could not come up with a reason as to why they would be blocked but they were. Of course this does not mean there wasn't one. Sellers want sales, and don't block lightly.
Granted, there is a small chance this buyer may have been blocked by mistake, but given that blocking is serious, care would be taken to be sure the right person was blocked. It isn't labor intensive and there aren't a lot of characters to enter. One would want to be sure the right user id was blocked.
Do you think the blocked buyer should try to contact the seller even if messages don't go through? By having a friend contact them or by pulling the seller's PP info to contact them?
IMO, the seller has indicated they don't want to do business with the buyer, and the buyer would be best served by directing that energy to another seller who does want their business. IMO, contact, even if just once, may be viewed by the seller as harassment and not accepting the block that they have placed, and that buyer could be reported for such.
By the way, I am NOT the buyer here, LOL!
Thank you for sharing your thoughts on this.
12-22-2018 10:35 AM
12-22-2018 10:44 AM
@*madison wrote:Boost post count?
Are you saying there are actually some people who just want to boost their post count?
It's only an ebay board, why would anyone be so bothered?
I know it sounds odd, but unfortunately it is true. For some it seems to be an important part of their life. But I have no answer for your question as to why. Only the people engaging in this behavior can answer that. Well if they realize what they are doing. But it happens.
Sometimes they will start threads because they MAY feel as if that gives them permission to respond to just about every posting on that thread. Sometimes they open threads that are repetitive of other recent threads and sometimes they start threads on subject that don't even affect them at all just to draw others in to posters.
But as to Why they do this, only they have that answer, we can only guess.
12-22-2018 11:59 AM
@sin-n-dex wrote:
@castlemagicmemories wrote:
Sorry that made you uncomfortable buying. I can well understand why you would feel that way. You're probably right, new buyers may make sellers very nervous. If or when you decide to buy again, I hope things go well.I was buying banknotes for my collection because I hadn't bought any in close to 20 years, and when I looked online, there were many less than $5 I could buy. From this seller (who was the first person I purchased from, along with four other sellers that day), was a Fiji $5 note. I saw something else the seller had a few days later and bought. I received both, but the seller who usually left FB left me none, and months later when I tried to buy a French Polynesia note, I realized I had been blocked. Being blocked for no legitimate reason is the kind of thing that bugs me (it was a new buying account, I never posted messages, so it's not from something I said in the forums), and I decided to send the email for closure on the situation.
As for not buying anymore... I have real estate issues and can't afford to be collecting stuff to take up space in a house I don't even own yet... As for the discomfort part, that was just with that seller. I have a list of coin dealers I buy from (most are in places like Ukraine, Romania, Bulgaria, Lithuania, Estonia and Latvia... where shipping is very inexpensive), and these guys are happy to sell many items to me frequently... but have no purchased new coins since the beginning of this year.
Cheers, C.
Maybe those items were loss leaders, and they didn't like that you bought two items, even if they were different items. Who knows. But good luck with your move and future purchases.
12-22-2018 10:26 PM
@turquoisetulips wrote:
@castlemagicmemories wrote:Suppose there was a buyer who felt that they had a great relationship with their seller, having bought from them before. They could not come up with a reason as to why they would be blocked but they were. Of course this does not mean there wasn't one. Sellers want sales, and don't block lightly.
Granted, there is a small chance this buyer may have been blocked by mistake, but given that blocking is serious, care would be taken to be sure the right person was blocked. It isn't labor intensive and there aren't a lot of characters to enter. One would want to be sure the right user id was blocked.
Do you think the blocked buyer should try to contact the seller even if messages don't go through? By having a friend contact them or by pulling the seller's PP info to contact them?
IMO, the seller has indicated they don't want to do business with the buyer, and the buyer would be best served by directing that energy to another seller who does want their business. IMO, contact, even if just once, may be viewed by the seller as harassment and not accepting the block that they have placed, and that buyer could be reported for such.
By the way, I am NOT the buyer here, LOL!
Thank you for sharing your thoughts on this.
No I wouldn't contact a seller who had blocked me because theres just too many other sellers to turn to get the type of items I usually purchase . As far as I know I've been blocked by only one seller but many years ago . However it turned out to be a blessing in disguise because I no longer have to remember why I wanted to avoid buying from them in the first place .Tulips
Many times threads are posted that state buyers need a blocked seller list. I used to think that wasn't necessary, that if you had a problematic transaction, most likely you would remember the seller id, and/or that seller would block you, which would be doing you a favor as you say. But I've come to believe that those buyers were right and a blocked seller list is definitely needed, only there are a few posters who handle that through excluding sellers in search.
12-22-2018 10:28 PM
12-22-2018 11:13 PM
@castlemagicmemories wrote:
To summarize at this point, leaving out those posts that took the thread off topic:
Not one person thinks it is a good idea to contact the seller who blocked you, whether they are the buyer or the seller.
You speak for everyone now? Just asking?
12-22-2018 11:16 PM - edited 12-22-2018 11:20 PM
@castlemagicmemories wrote:
To summarize at this point, leaving out those posts that took the thread off topic:
Not one person thinks it is a good idea to contact the seller who blocked you, whether they are the buyer or the seller.
12-23-2018 07:21 AM
This question was already being discussed in another thread and I don't understand why a new topic was created. I haven't read past the first post, but I'm throwing my two cents in anyway.
@castlemagicmemories wrote:Suppose there was a buyer who felt that they had a great relationship with their seller, having bought from them before. They could not come up with a reason as to why they would be blocked but they were. Of course this does not mean there wasn't one. Sellers want sales, and don't block lightly.
Some sellers do block for any reason and no reason at all. I don't, but some do. The buyer you're talking about said they had a great purchase history with the seller. We never found out why they were blocked - it could have been based on location or something unintentional like a typing error. Why make assumptions without knowing the whole story?
@castlemagicmemories wrote:
Granted, there is a small chance this buyer may have been blocked by mistake, but given that blocking is serious, care would be taken to be sure the right person was blocked. It isn't labor intensive and there aren't a lot of characters to enter. One would want to be sure the right user id was blocked.
I take offense with this comment. I shared my story of one way a mistake could be made. Your reply to me on the other thread and your comment above both imply that a common typing error (O instead of 0 or l instead of 1) means a seller is stupid or a bad seller. If that's not what you intended please re-read what you wrote.
I assume you're a seller since you have such a high post count on a selling board, but maybe I shouldn't make that assumption. I find it hard to believe that anybody who is an active seller would make these comments. Blocking is a manual process - there is room for error even when somebody is being careful.
@castlemagicmemories wrote:
Do you think the blocked buyer should try to contact the seller even if messages don't go through? By having a friend contact them or by pulling the seller's PP info to contact them?
If I couldn't readily get the same item from another seller, and if I had a previously great purchasing relationship with the seller in question, then I would send a single short and polite message asking if they intended to block me. One message won't hurt anything - what's the seller going to do, double-block or delete the message? If it was an error it will give the seller a chance to realize the mistake.
@castlemagicmemories wrote:
IMO, contact, even if just once, may be viewed by the seller as harassment and not accepting the block that they have placed, and that buyer could be reported for such.
Sending one politely-worded message is harassment and you think that buyer should be reported? Really? OK, I respect that's your opinion even if I can't fathom how you came to such a conclusion.
If the block is intentional, one polite message shouldn't be anything more than a nuissance the delete button can take care of. It's certainly not harassment, and anybody working in a customer service-based industry like online sales really needs a thicker skin than that.
Happy Holidays to you and yours.
12-23-2018 07:28 AM
I meant to add - a lot of times eBay glitches and changes my settings by blocking countries that I actively ship to. I have to go in to my settings every week or so to check and sometimes reset them. I would definitely want a buyer to tell me if they ran into a location block when I shipped to them successfully in the past.
12-23-2018 08:49 AM
@Anonymous wrote:This question was already being discussed in another thread and I don't understand why a new topic was created. I haven't read past the first post, but I'm throwing my two cents in anyway.
Another thread was opened because I didn't want to hijack someone else's thread and there was excessive hammering on that thread, so I wanted other opinions.
@castlemagicmemories wrote:Suppose there was a buyer who felt that they had a great relationship with their seller, having bought from them before. They could not come up with a reason as to why they would be blocked but they were. Of course this does not mean there wasn't one. Sellers want sales, and don't block lightly.
Some sellers do block for any reason and no reason at all. I don't, but some do. The buyer you're talking about said they had a great purchase history with the seller. We never found out why they were blocked - it could have been based on location or something unintentional like a typing error. Why make assumptions without knowing the whole story?
No assumptions being made here, just trusting the fact that many sellers do block with valid reasons that are frequently unknown to the buyer.
If you want to go with that sellers may just block because they are feeling grumpy that day, since they can block for any reason, that's fine. It's your opinion. I give them credit for valid reasoning.
I was in a similar situation. Had a history of buying with a seller for several years, no problems on either side. I was a good customer as this buyer said she was. I received an item that came broken, through no fault of mine, and the next time I went to buy, I found I was blocked. I moved on and understood it was a business decision and his right. He chose to do so on the basis of a broken item. Entirely his right to do so.
@castlemagicmemories wrote:
Granted, there is a small chance this buyer may have been blocked by mistake, but given that blocking is serious, care would be taken to be sure the right person was blocked. It isn't labor intensive and there aren't a lot of characters to enter. One would want to be sure the right user id was blocked.I take offense with this comment. I shared my story of one way a mistake could be made. Your reply to me on the other thread and your comment above both imply that a common typing error (O instead of 0 or l instead of 1) means a seller is stupid or a bad seller. If that's not what you intended please re-read what you wrote.
NO, I never implied you were a stupid or a bad seller. You are reading things in there. I'm just giving sellers credit for being able to enter a few characters correctly. IMO the odds of making that kind of mistake are extremely low, which is giving credit for accuracy. I am not saying they can't make a mistake.
I assume you're a seller since you have such a high post count on a selling board, but maybe I shouldn't make that assumption. I find it hard to believe that anybody who is an active seller would make these comments. Blocking is a manual process - there is room for error even when somebody is being careful.
Yes, I understand there is room for error. I just think there is a higher degree of accuracy there than you may think.
@castlemagicmemories wrote:
Do you think the blocked buyer should try to contact the seller even if messages don't go through? By having a friend contact them or by pulling the seller's PP info to contact them?If I couldn't readily get the same item from another seller, and if I had a previously great purchasing relationship with the seller in question, then I would send a single short and polite message asking if they intended to block me. One message won't hurt anything - what's the seller going to do, double-block or delete the message? If it was an error it will give the seller a chance to realize the mistake.
@castlemagicmemories wrote:
IMO, contact, even if just once, may be viewed by the seller as harassment and not accepting the block that they have placed, and that buyer could be reported for such.Sending one politely-worded message is harassment and you think that buyer should be reported? Really? OK, I respect that's your opinion even if I can't fathom how you came to such a conclusion.
NO, I didn't say I thought the buyer should be reported. I said the SELLER might think the buyer was harassing them AND THEY might report the buyer. You see that on these Boards all the time, report for this, report for that. Therefore not a stretch at all. Just saying that a seller who has blocked a buyer MAY consider that message, no matter how politely worded, to be harassment. Harassment is subjective, in the eyes of the beholder. We often read of those insulted and offended by low ball offers, by this, by that, it is not a stretch of the imagination to think that an extremely negative reaction on the part of the seller could occur.
If the block is intentional, one polite message shouldn't be anything more than a nuissance the delete button can take care of. It's certainly not harassment, and anybody working in a customer service-based industry like online sales really needs a thicker skin than that.
Happy Holidays to you and yours.
Happy Holidays to you as well.
12-23-2018 08:53 AM
12-23-2018 09:04 AM
12-23-2018 10:50 AM
@castlemagicmemories wrote:
There is no requirement that only sellers are able to post on this Board, nor is there any posting limits. There are many who don't sell anymore and just buy, and keep up with policy, that still post here. There are many who post here who have never sold; they are only buyers. There are many who don't sell or buy here anymore.
I don't think Biggerfish said or implied that. They just found it interesting that a poster that is primarily a buyer would spend so much time there starting threads and posting when they don't sell or haven't sold for a long time. They didn't say or imply that you were breaking any rule, just that they found it very curious.
It is great that you stay on top of the rules for sellers as most active sellers have a difficult time in doing that because rules change so frequently around here. But a point that should be noted is that a Non Seller can not possibly understand how some of these rules affect sellers in application. There are some rules that until you actually walk in the shoes of those most affected by it, well they can be hard to understand.
So while you may advise a seller on a certain rule, you can only go by Ebay's written rules. As any seasoned seller knows, that often does not tell the entire story, but you can't know that unless you experience this stuff.
12-23-2018 10:58 AM
@mam98031 wrote:
a Non Seller can not possibly understand how some of these rules affect sellers in application. There are some rules that until you actually walk in the shoes of those most affected by it, well they can be hard to understand.
So while you may advise a seller on a certain rule, you can only go by Ebay's written rules. As any seasoned seller knows, that often does not tell the entire story, but you can't know that unless you experience this stuff.
This is a very good point - relevant - and I do agree if advice is being given by buyers, though this isn't the point I was trying to make.
I have no problem with buyers posting here - in fact, I think it's good to get all perspectives. I'm a seller, but I also buy a lot and that helps me with my selling account and dealing with customers.
I was saying that I was surprised somebody who spent so much time on the selling board may not be a seller - and I still have no idea if castlemagic is or isn't a seller. I was questioning it to better understand castlemagic's side of the argument. How can we have great discussions if we don't try to understand the opposing point of view? Knowing whether these comments were made by a buyer or a seller would help me understand the other person's opinion.
12-23-2018 11:35 AM