If you have signed up for "Automatically Cancel Unpaid Items" the unpaid item is supposed to be canceled by Ebay after 4 days (96 hours). However, if you have a problem with the buyer saying they never received the invoice or the invoice says to pay a different amount and you call Customer Service for assistance and the CS Rep instructs you to send another invoice, Do Not Send Another Invoice! If you do the 4 day clock will start over using the time stamp of the new invoice. So now instead of having 4 days to start a claim you will have to wait 8 days. This just happened to me and I immediately opted out of the Unpaid Assistance Option. I do realize that by doing this I am going back to waiting 2 days to file a claim and waiting 4 days for payment for a total of 6 days waiting but I am obviously more reliable doing this manually than eBay is at doing it automatically.
