Do not sell with Ebay! Scammers have found a loophole to exploit, and Ebay allows it.

[red_mirror]

I am deleting my EBay account and will never use this service again. If you sell an item and it is exactly as described, a 'buyer' ie scam artist, can claim the item does not match the description, triggering Ebay's moneyback guarantee, keep your damaged item (my buyer destroyed my laptop to try and get a refund) and Ebay will side with the scammer, resulting in you losing your money, and your sold item - as no rational seller is going to accept a damaged return when the item sold was in perfect condition. You have been warned. Ebay is on the side of scammers, not honest sellers (I had 170 positive rating, 0 negative, the buyer had on rating he acquired days before the purchase). Ebay is a pile of garbage now, I would suggest you take your business elsewhere, I know I certainly am. Note to Ebay, I will make sure I spread this message far and wide on social media. 

[pargran3]

Good luck wherever you go.

[red_mirror]

Good attitude, keep supporting a completly faulty system, that will take money out of your pocket at some stage. Your choice. 

[luckythewinner]

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I am deleting my EBay account and will never use this service again

You cannot delete your eBay account for about 6 months

and Ebay will side with the scammer, resulting in you losing your money, and your sold item

The Money Back Guarantee has permitted this since 2008.

my buyer destroyed my laptop to try and get a refund

If your buyer did not return it, how do you know he really destroyed it? He did not need to.

no rational seller is going to accept a damaged return when the item sold was in perfect condition

No rational seller would believe a buyer who the seller thinks is scamming him

Note to Ebay, I will make sure I spread this message far and wide on social media.

It's cute that you think that "eBay" is reading this.

[red_mirror]

The pictures he used were of another laptop that had been torn up. I sent a perfect laptop. I guess you have a bit of Stockholm Syndrome with Ebay. They need you for their business so it's a win win I guess. I will pass however. 

[pargran3]

Hey, I just wished you luck. Really. Good luck. No sarcasm intended.

I choose not to follow you out of here, but I wouldn't even think about selling electronics. Different strokes for different folks.

After 20 plus years, yeah I have had a couple of stinky transactions. We all will.

[ckimodog]

@red_mirror 

So I take it that the laptop you sold was returned and it wasn't the the one you shipped the buyer.  And obviously they got their money back. Sorry for your experience.  

Right now all you can do is file a police report in that persons city and see if they will give any help if any.  

Again, very sorry for your experience.  

[red_mirror]

Thank you, I wasn't sure if it was sarcasm. But yes, it was surprising - you would think 170 positive rating and 0 negatives, Vs a user who just set up a fake account to do this scam, would hold some water. It doesn't. There is literally no common sense on Ebay's part - all you had to do was look at the images he supplied vs my selling pictures. Thanks again. 

[1tuna]

I am sorry that you had an unpleasant experience on ebay

I get 25 returns a year an 100 percent of them come back just the way they were shipped

its called return abuse and its common

what is not common is a buyer damaging an item on purpose just to get a return

buyer dont need to damage an item to force a return, its just not necessary

@red_mirror 

[red_mirror]

I would have happily received a return, but the pictures he submitted were of a damaged laptop with literal chisel marks out of the aluminum by the camera. I don't know if it was my laptop or another damaged one he had around for this scam, but it was not my laptop. So I couldn't accept the return, now I am out money and the hardware. Thank you. 

[luckythewinner]

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you would think 170 positive rating and 0 negatives, Vs a user who just set up a fake account to do this scam, would hold some water.

eBay does not use feedback to determine honesty. If they did, every new buyer would be at the mercy of any unscrupulous seller.

There is literally no common sense on Ebay's part - all you had to do was look at the images he supplied vs my selling pictures.

Let's pretend you were an unscrupulous seller who had sent a broken laptop that did not match your selling pictures. How would eBay know the difference?

In your original post you said your buyer completely destroyed the laptop you sent in order to get a refund. Now you are saying he returned a different laptop and kept the one you sent. Something is not adding up here.

[bamorris]

People are going to try to scam you on any platform.

Just yesterday I had a buyer basically request a partial refund for what I believe was an outright lie. Did I give him a partial refund? Yes. Why? Because I'd have to pay return shipping, and deal with selling it again. It was easier to give him a partial refund and move on with life.

Then the other day I bought a used Playstation on FB MP and guess what? It didn't work. I was lucky enough that they decided to give me my money back, but I lost a couple hours of my life I'll never get back. And this was after I repeatedly asked them if it was a working unit.

Post the photos he/she sent you to this thread. I'm curious.

It looks like this transaction left a nasty stain on your feedback as well.

[itsjustasprain]

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@red_mirror wrote:

(my buyer destroyed my laptop to try and get a refund) 

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Later on you said that you couldnt tell if it was your laptop in the photos or not. Why would the buyer need to destroy the laptop before getting a refund?

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@red_mirror wrote:

Ebay will side with the scammer, resulting in you losing your money, and your sold item - as no rational seller is going to accept a damaged return when the item sold was in perfect condition. 

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So you decided to deny a refund instead of asking the buyer to return the item first? Ebay will back you if you ask to have it returned and will not refund the buyer if he does not ship the item back. At least make him work for it. Even if Ebay had backed you up on this he could still file a chargeback on his credit card.

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@red_mirror wrote:

Note to Ebay, I will make sure I spread this message far and wide on social media. 

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Doubtful. Its not like no one knows how Ebay works. You would get tired of people on social media asking you awkward questions like 'Why didnt you take it back for a refund?' or 'How can you tell if it was your laptop in the photos?'

Right now you dont have a returned item at all so you cannot prove that the buyer has pulled off a scam in the first place. At least if you had taken it back and received a different laptop then you would have had something to file a police report for - or a mail fraud complaint with the USPS.

[abczhang1995]

so I guess you didn't accept the return and ebay found in buyer's favor and let him keep both money and the item?

not accepting a return is a big no no on ebay. In general, if you accept the return and get something different back, you could appeal the return and get ebay to close the case in your favor. I've won 2 cases like that when buyer sent some rock back to me.

[kabilab]

red_mirror comments-- I don't know if it was my laptop or another damaged one he had around for this scam, but it was not my laptop.

kabilab responds--As is to be expected, you are highly disappointed. BUT, you did violate the prime directive by selling an item you were not prepared to lose. In addition, I am guesstimating by your feedback score, you have sold approx. 500 items in the past; that eliminates you from claiming ignorance of the MBG, In my opinion, it was not e-Bay that erred.