02-21-2019 10:35 AM
Hi all, I've been trying to mass discount all of my items by 12% and there are no price changes to any of the items when the sale is active, is there a reason for that?
02-21-2019 10:39 AM
It looks like you didn't select any items for the promotion ... under the Items column, there is "-" (zero).
Edit the sale, and "add items" to it ...
02-21-2019 10:42 AM
Sorry ... that was a wrong answer.
You haven't started a "Sale" you have created an "Order Discount". The buyer will only see the discount when they add things to their cart or buy multiple items at checkout.
If you want to run a Sale ... use "Sale+Markdown" under Promotions.
02-21-2019 10:44 AM
I'm just going to go through Markdown Manager, but here is a picture showing all of the items are selected in the sale. I've done this a few times and never had any issues, but for whatever reason, it isn't working today.
02-21-2019 10:45 AM
Oh, fair enough. I didn't know that there was a difference. Thanks for the quick reply!