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Discounts aren't working

Hi all, I've been trying to mass discount all of my items by 12% and there are no price changes to any of the items when the sale is active, is there a reason for that?

Message 1 of 5
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4 REPLIES 4

Re: Discounts aren't working

It looks like you didn't select any items for the promotion ... under the Items column, there is "-" (zero).

 

Edit the sale, and "add items" to it ...

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 2 of 5
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Re: Discounts aren't working

Sorry ... that was a wrong answer.

 

You haven't started a "Sale" you have created an "Order Discount". The buyer will only see the discount when they add things to their cart or buy multiple items at checkout.

 

If you want to run a Sale ... use "Sale+Markdown" under Promotions.

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 3 of 5
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Re: Discounts aren't working

I'm just going to go through Markdown Manager, but here is a picture showing all of the items are selected in the sale. I've done this a few times and never had any issues, but for whatever reason, it isn't working today.

Message 4 of 5
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Re: Discounts aren't working

Oh, fair enough. I didn't know that there was a difference. Thanks for the quick reply!

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