05-06-2023 01:14 PM
Having an issue regarding a change within ebay but with no communication. Had 3 returns this month. I offered a shipping label for the client however the return shipping was change from USPS to FEDEX. I have never used Fedex and all of my listings are USPS. Does anyone have a solution to correct especially with all the dimensional weight issues after the fact with Fedex?
05-06-2023 01:40 PM
Just to clarify...
The items were all shipped USPS?
You accepted the returns?
You clicked on "provide a return shipping label to the buyer"?
Yet all the packages were returned via FedEx?
05-06-2023 01:47 PM
all items shipped usps.
accepted return
provided (purchased) label (never saw label)
all 3 coming back Fedex with fedex tracking number
05-06-2023 01:49 PM
went through return preferences - nothing there
Have no idea what is going on