mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Regards,
@wastingtime101 wrote:
@mam98031 wrote:
A seller that tells a buyer they won't leave FB until the buyer leaves FB for them is only asking for a bad FB rating and frankly likely would deserve it. [...] Any seller worth their salt would never hold the FB "hostage". That would be an extremely poor business practiceI agree, and yet sellers still come here and say that's exactly what they do. They rant because the buyer is upset they (the seller) refuse to leave FB or rant because the buyer left them a neg when the seller refused to leave FB. I'm sure they're in the vast minority, but it does still happen and they do still come here to whine about it. 🤷
That would only come from very few sellers. Most would never do that. There are many things that sellers do in regards to buyers that they shouldn't as a regular thing, but those too are a real minority of sellers.
My point was the vast majority of sellers that wait to post buyer FB until after they post for the seller are NOT holding ANYTHING hostage.
@stainlessenginecovers, @nobody*s_perfect , @wastingtime101
Yes, we had a discussion just last week on a thread about the 60 day window on the Leave Feedback page ... it stemmed from me trying to get eBay to let Sellers DELETE UPIs and Cancelled transactions from the Leave Feedback list so we don't accidentally leave FB for someone who doesn't deserve it. I almost did it more than once since the relisted stuff will sell while the UPI or Canceled transaction is still on the list.
I am thinking they may have pushed the window out to 90 days because one of my UPIs on my Leave FB list is over 70 days old now, it should have dropped off at the 60 day mark but didn't.
It would be just like Home Office to make that kind of change but not tell us like on a Seller Update or something ... yep, being treated like Mushrooms again ... kept in the dark and fed nothing but ......... potassium enriched compost ...
I've been waiting for them to announce that they will extend the Return window for Buyers from 30 days to 60 days. I always thought that 30 Days for eBay and 180 for PayPal was a big gap and when Managed Payments came along I thought they might do it then ... I have NO inside info on this, its just a change that I could see them making at some point ... I wouldn't like it but that;s beside the point ...
You are right. You nor the other poster that I was originally addressing their post said that. With that said when we bring up sellers that wait to leave FB on buyers, in the same sentence or breath saying they hold them hostage is just not representative of the majority of the sellers that do this. That is my only point.
@mr_lincoln wrote:@stainlessenginecovers, @nobody*s_perfect , @wastingtime101
Yes, we had a discussion just last week on a thread about the 60 day window on the Leave Feedback page ... it stemmed from me trying to get eBay to let Sellers DELETE UPIs and Cancelled transactions from the Leave Feedback list so we don't accidentally leave FB for someone who doesn't deserve it. I almost did it more than once since the relisted stuff will sell while the UPI or Canceled transaction is still on the list.
I am thinking they may have pushed the window out to 90 days because one of my UPIs on my Leave FB list is over 70 days old now, it should have dropped off at the 60 day mark but didn't.
It would be just like Home Office to make that kind of change but not tell us like on a Seller Update or something ... yep, being treated like Mushrooms again ... kept in the dark and fed nothing but ......... potassium enriched compost ...
I've been waiting for them to announce that they will extend the Return window for Buyers from 30 days to 60 days. I always thought that 30 Days for eBay and 180 for PayPal was a big gap and when Managed Payments came along I thought they might do it then ... I have NO inside info on this, its just a change that I could see them making at some point ... I wouldn't like it but that;s beside the point ...
Was that the only reason? I ask because the 60 clock doesn't start from the date the listing was purchased. It is from the date the buyer receives or the latest ETA date.
Except that the 180 days for PP are arbitrary. They said it was because most CCs offer that length of time to file claims, but that isn't true. Maybe some do, but most don't. It is 90 days.
On Ebay switching to 180 days would be so destructive. Making sellers wait up to six months before they know if their sale is really a sale. Or maybe have Ebay hold their money for that 180 days would bankrupt most of us.
@mam98031 wrote:
@mr_lincoln wrote:@stainlessenginecovers, @nobody*s_perfect , @wastingtime101
Yes, we had a discussion just last week on a thread about the 60 day window on the Leave Feedback page ... it stemmed from me trying to get eBay to let Sellers DELETE UPIs and Cancelled transactions from the Leave Feedback list so we don't accidentally leave FB for someone who doesn't deserve it. I almost did it more than once since the relisted stuff will sell while the UPI or Canceled transaction is still on the list.
I am thinking they may have pushed the window out to 90 days because one of my UPIs on my Leave FB list is over 70 days old now, it should have dropped off at the 60 day mark but didn't.
It would be just like Home Office to make that kind of change but not tell us like on a Seller Update or something ... yep, being treated like Mushrooms again ... kept in the dark and fed nothing but ......... potassium enriched compost ...
I've been waiting for them to announce that they will extend the Return window for Buyers from 30 days to 60 days. I always thought that 30 Days for eBay and 180 for PayPal was a big gap and when Managed Payments came along I thought they might do it then ... I have NO inside info on this, its just a change that I could see them making at some point ... I wouldn't like it but that;s beside the point ...
Was that the only reason? I ask because the 60 clock doesn't start from the date the listing was purchased. It is from the date the buyer receives or the latest ETA date.
Except that the 180 days for PP are arbitrary. They said it was because most CCs offer that length of time to file claims, but that isn't true. Maybe some do, but most don't. It is 90 days.
On Ebay switching to 180 days would be so destructive. Making sellers wait up to six months before they know if their sale is really a sale. Or maybe have Ebay hold their money for that 180 days would bankrupt most of us.
@mam98031 Thanks for the follow up ... I just checked the history of the old UPI on my Leave FB list.
Auction ended Nov 27, 2022. Priority Mail shipment "would" have been no more than say 3 days. I cancelled right after the 96 hour window for Buyer did not pay reason so figure no later than December 2.
A December 2, 2022 Cancellation of the UPI makes today day number 80 ... so even if we throw a Prioirty Mail delivery on the transaction AFTER the cancellation date we are way outside the 60 days. I will be watching this one to see if it drops off the Leave FB list at the 90 day mark which will be on or around March 2, 2023.
Okay, on to the next one (pic below) ... the other one on my list right now is one where a Buyer messaged me right after they purchased requesting a Cancellation ... I did so right away for them. That was on December 23, 2022 with Estimated delivery January 6 ... that makes the 60 day mark AFTER the Estimated Delivery on or around March 7, 2023 ... if it is not gone a week after that then the 60 days must not apply.
@mam98031 wrote:
@nobody*s_perfect wrote:
@mam98031 wrote:
International sales do get a bit more time because it is 60 days from the date received or the latest ETA on the purchase.
Looks like that time frame applies even to domestic transactions now.
IDK.
Has the amount of time a buyer has to leave feedback changed from 60 days to some other time frame?
Currently the policy page reads as follows:
You can leave feedback for up to 60 days from the date you received your item or from the expected delivery date, whichever comes first. If no expected delivery date is provided, you have up to 90 days from when you completed your purchase to leave feedback for the seller.
You must have had your account for at least 5 days to be able to leave feedback.
Leaving feedback for sellers | eBay
Hey @mam98031! The policy for when a buyer can leave feedback is still the same as what you called out. There has been a sitewide issue that has seen some buyers be able to leave feedback outside of the normal 60 days for the date the buyer receives the item or estimated delivery date. If there are members running into this they can reach out to customer support and let them know that they are running into ALERT14456.
Devon,
@nobody*s_perfect wrote:
@mr_lincoln wrote: ... A December 2, 2022 Cancellation of the UPI makes today day number 80 ... so even if we throw a Prioirty Mail delivery on the transaction AFTER the cancellation date we are way outside the 60 days. ...
The quotes in this thread which relate feedback and delivery dates are taken from the Help page about leaving feedback for sellers. The equivalent page about leaving feedback for buyers doesn't say anything at all about a time frame.
https://www.ebay.com/help/selling/leaving-feedback-buyers/leaving-feedback-buyers?id=4078
@nobody*s_perfect That is correct, I read through all of that last week ... one page has a time frame the other doesn't.
devon@ebay wrote:
@mam98031 wrote:
@nobody*s_perfect wrote:
@mam98031 wrote:International sales do get a bit more time because it is 60 days from the date received or the latest ETA on the purchase.
Looks like that time frame applies even to domestic transactions now.
IDK.
Has the amount of time a buyer has to leave feedback changed from 60 days to some other time frame?
Currently the policy page reads as follows:
You can leave feedback for up to 60 days from the date you received your item or from the expected delivery date, whichever comes first. If no expected delivery date is provided, you have up to 90 days from when you completed your purchase to leave feedback for the seller.
You must have had your account for at least 5 days to be able to leave feedback.
Leaving feedback for sellers | eBay
Hey @mam98031! The policy for when a buyer can leave feedback is still the same as what you called out. There has been a sitewide issue that has seen some buyers be able to leave feedback outside of the normal 60 days for the date the buyer receives the item or estimated delivery date. If there are members running into this they can reach out to customer support and let them know that they are running into ALERT14456.
devon@ebay Thanks for the follow up ... per a previous post on this thread I have a UPI on my Leave FB list that hit approximately day 80 yesterday and I have a Buyer requested Cancellation that hits day 60 on March 7 (depending on when the 60 day clock begins LOL). I don't plan to report either of them right now, I want to see what the eBay programming does with them and when they actually drop ...
