Damaged package items missing.

[needlesandsuch]

What do I do when a good customer reports the items she ordered arrived but the package was damaged and was empty

[stainlessenginecovers]

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@needlesandsuch wrote:

What do I do when a good customer reports the items she ordered arrived but the package was damaged and was empty

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You do the following:

Find out what the customer wants you to do? 

If you don't agree, have them open a return and ship it back for a refund or....

ask them to send you some photos and you can determine if it's worth your time or.....

just refund or.....

ignore until they figure out how to open a return....

[nh_sales_lv]

How good was your taping job ? 

USPS has the miraculous powers of opening tape and your item ends up in someones quilted pocket 😂