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Customer service

Customer service has gone completely down the toilet

Message 1 of 24
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23 REPLIES 23

Customer service

Almost an hour they said, until they will call you back.  It's been  an hour and a half.   NOTHING.

 

they won't let you call them anymore.

 

With the new FORCED managed payments, it takes days, and they bend you over for close to 90% of the sale.  What a bunk racket, run like hell!!!!

Message 2 of 24
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Customer service

90% of the sale? I don't think so.

Message 3 of 24
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Customer service

close to 90%.... Sale price was 9.68, they sent me 1.04

 

I paid for shipping from my paypal account, so that wouldn't be involved. Yes, that's what they take from you

 

Message 4 of 24
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Customer service

AND, that was after I was forced into managed payments, so, the payment to me had nothing to do with paypal when the item sold

Message 5 of 24
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Customer service


@kbctrading67 wrote:

they bend you over for close to 90% of the sale


ROTFL.

 

When you put almost every item on sale at 10% to 37% off and then offer free shipping on top of that, it can certainly can take a big bite out of your profits.

 

But that is not eBay "bending you over". 

 

That is you doing it to yourself.

 

But if you had a sale for $9.64 and only got $1.04, please give us the complete breakdown of where your money went. The full details are easily found in your transaction history.

Message 6 of 24
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Customer service

shipping was a little over 3 bucks for the item.  Where did the rest of the money go, if you're so wise?

Message 7 of 24
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Customer service

Besides, as I previously said, the shipping was paid from a different account.  Get a clue or don't reply dude

Message 8 of 24
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Customer service

ALSO, over 2 hours now, NO callback, the customer service really sucks

Message 9 of 24
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Customer service

If I were to treat customers the way eBay treats me these days, I would have been booted long ago

Message 10 of 24
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Customer service


@kbctrading67 wrote:

shipping was a little over 3 bucks for the item. Where did the rest of the money go, if you're so wise?

Besides, as I previously said, the shipping was paid from a different account.  Get a clue or don't reply dude


Although I am indeed wise, I am not omniscient. I cannot see your eBay account - only you can.

 

So as I posted before, your eBay transaction detail will tell you where every penny went. But you have to be willing to go look and post that information here so we can explain it to you if necessary.

 

Message 11 of 24
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Customer service

I have looked. I have no doubt you are indeed wise. I did also notice you seem to spend quite a bit of time responding to other people's posts, and are quite opinionated, which may surpass your knowledge

Message 12 of 24
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Customer service


@kbctrading67 wrote:

I have looked.


Between the transaction detail and the payout detail, it should have told you exactly what happened to the full $9.64. So did eBay incorrectly calculate the fees as $8.60 as you seem to have implied, or were there other deductions from your payout for other transactions or optional listing upgrades or insertion fees  that you had forgotten about?

 


@kbctrading67 wrote:

 I did also notice you seem to spend quite a bit of time responding to other people's posts, and are quite opinionated, which may surpass your knowledge


"An ad hominem attack refers to a rhetorical strategy where the speaker attacks the character, motive, or some other attribute of the person making an argument rather than attacking the substance of the argument itself. This avoids genuine debate by creating a diversion to some irrelevant but often highly charged issue."

Message 13 of 24
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Customer service

It's pushing 3 hours now, NOTHING as far as a callback from eBay.  Seriously, I give up, and have lost all respect for eBay and their new system

Message 14 of 24
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Customer service

eBay obviously doesn't give a **bleep** about customers that pay them money to be here

Message 15 of 24
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