@rockedee5jud wrote:
As the Seller, I made a custom offer to a Buyer who messaged me. This was on a Buy It Now price. I used the Reply With An Offer button. It met what the Buyer wanted to pay. My full price included Free Shipping, but at the lower price, the Buyer refused to pay any portion of the $14 cost to ship. After shipping & fees to Ebay & Paypal, I'm not breaking out even. If I insisted on sharing shipping costs, the sale would have fallen through. The Buyer has another 24 hours to accept my custom offer.... or is it 'confirmed' when I replied accepting the price that met what the Buyer wanted to pay including shipping? Should I have handled this differently? Will this custom offer eventually show up somewhere in my History as Bids/Offers?
Hi, @rockedee5jud generally speaking, it is best to turn a profit on your listing. If the buyer refused to pay shipping, perhaps it is better to let that sale pass by. Sometimes you have to stick to your guns when negotiating a price with a potential buyer. However, only you can say whether or not a sale is worth it to you. If things are tight and the funds are needed, selling at a loss may be the right decision. Some sellers offer items as "loss leaders" to attract more visitors and traffic to their other full-price listings and/or store. So incurring a loss might have some benefit.
Nothing is confirmed until the buyer purchases the item. All you can do is wait to see if that happens. Even though you worked out the details with the buyer, there is no guarantee that they will follow thru and buy it. The ball is in their court now.
A bit off topic, but i noticed you have the Oz figurine music box listed twice, with two different item numbers, posted at different times. It is against eBay policy to have duplicate listings. One of them needs to be deleted. (I'm not referring to promoted listings, but an identical product listed two times.) Below is a link to the policy which states:
"You can't have more than one fixed price listing of an identical item at the same time."
https://www.ebay.com/help/policies/listing-policies/duplicate-listings-policy?id=4255
Anyway, good luck to you moving forward.
