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eBay Seller Circle Virtual Event November 11 - All About Promoted Listings Ad Attribution Changes

This sounds like a great opportunity for sellers to get their questions about the new Promoted Listings attribution model answered and share their thoughts in a professional, respectful manner. https://sellerevents.ebay.com/events/details/ebay-colora...

When is it time to drop a specialty?

So, when I started ebay full time I was in a wheelchair, limited to one room of the house and could barely lift anything so I started out selling cards. I haven't restocked cards in years, but I still have over 10,000 listings for them. A year ago I ...

Does USPS priority still get priority?

Had a buyer in a hurry so I upgraded them to priority shipping. Going about 300 miles from southern Illinois to Nashville, shipped on 11/10, did not leave my local PO until 11/12 and today arrived in Chicago, 225 miles in the absolute wrong direction...

I only have 2 complaints about ebay's auto-feedback for sellers.

Complaint #1A hundred gazillion transactions a day yet they only have ONE pre-written auto feedback?"Order delivered on time with no issues"You would think they could have come up with at least 2 or 3 different ones that post randomly. Complaint #2Wh...

Do I get a defect if buyer agrees to ship past handling date?

If I message a buyer saying ill need to ship past the handling date and they agree do I still get a defect on that transaction?

Resolved! How can I set up protections against bad buyers?

I'm selling a piece of jewelry that seems to be attracting bad actors. I'm getting people with brand new accounts and zero feedback trying to negotiate through messaging. Is there a way I can block people who have a brand new account or a score of 0?...

Package failed inspection / liquidated

I sold three items to a good regular customer of mine. I shipped them in two separate packages to a third party distribution center in Kentucky. Both packages arrived at the center. The buyer received one. The second package has a message stating "Di...

Freight-Forwarder Buyer Dilema

Just got an order from a buyer with a freight-forwarder warehouse address in Oregon. The last time I sent an item to a freight-forwarder, it was to an office building with a secure entry. Of course, the buyer claimed he never got it, even though it s...

Ebay authentication address or scammer

I'm mailing a $2000 gold necklace to/from NY. Ebay shows authentication address to CA. I can't confirm this is a legit address or a hacker. I only see two addresses that ebay uses for authentication, one in NJ and one in Vegas. Me and buyer both live...

USPS Alert Awaiting Delivery For 4 Days

The package I shipped to a buyer was marked “Out for Delivery” on November 10, but ever since then the tracking has been stuck on “Awaiting Delivery.” The buyer contacted me today about the issue, so I went to the post office to see if they could hel...

You can now apparently uses photos from other sellers items without permission

I found an item 167922977171 where the seller used photos from my listing 199893476668. I first contacted the seller who did not respond so I filed a report and received the following: We looked into your report and didn’t find the listing to be in v...

Resolved! Great Month So Far

There were so many posts about how bad sales were and it was even bad for me. So far for me although I am a small store sales have been better ever. I have new items coming in to up my inventory because I am trying to get more items for the holiday s...

EBay messages not supporting PDF attachments is a problem for my post sales buyer communications

The product I sell on ebay has a companion user guide in PDF format. It should be simple for me to provide this PDF after sale but ebay does not support PDF attachments. I have to send the buyer a message for them to go to my website to download the ...

EBAYS NEW EDIT PROMOTION BUTTON IS RIDICULOUS

THE **bleep** NEW BUTTON TO EDIT IS ALMOST AS LARGE AS MY PICTURE SO WHEN IM VIEWING MY SELLING PAGE IT DISPLAYS THE BUTTON ALMOST AS BIG AS MY PICTURE. MY PICTURE LOOKS LIKE IT SHRUNK IN SIZE. EVERYTIME EBAY TRY TO TWEAK SOMETHING THEY ALWAYS MAKE I...