Counteroffer Time Change?

[3576betsyd]

IN October 2024, it was revealed that Best Offer time frames changed from 48 hours to 96 hours, but the counter-offer time remained at 24 hours. This morning, I countered an offer made, and saw it also was 96 hours?!? When did that change, and is there a way to either change the time, or will eBay start allowing offers to be made by sellers while other pending offers are outstanding?

[klhmdg]

I would doubt eBay will allow sellers to change the time allowed.

Item always have stayed active until the buyer accepts the offer.

Now items stay active until someone pays for the item. So even if the offer is accepted by the Buyer and they dont pay right away, the item is there for someone else to purchase.

[3576betsyd]

"Now items stay active until someone pays for the item. So even if the offer is accepted by the Buyer and they dont pay right away, the item is there for someone else to purchase."

That has happened periodically to some of my listings over the last few months, but not every time, and not recently. Last night, I accepted an offer, and it removed itself from my active listings instantly, even though they paid about 5 hours after I accepted the offer.

I wish they would allow us to send offers out even when offers are outstanding as I would say very few buyers actually decline the offers sent, instead just letting them sit until they expire (I was guilty of that until I realized it impacted the seller's abilities to send new offers)

[klhmdg]

@3576betsyd   Sellers can send other offers on items even if there are current offers outstanding.

BUT eBay has requirements for sending offers. Not every item or every buyer is eligible for offers at the same time.

All buyers letting an offer sit does is prevents sellers from changing somethings on the listings.

Most sellers know that if they want to make changes they can cancel the listing and relist. Canceling the listing removes all offers still open.

[3576betsyd]

How can a seller send an offer if there are sent offers pending on an item? The only way I see to do that is if you set it to send automatic offers, but I prefer to manually send the offers?

But if the offer sits, and you do not have auto offers engaged on the item, as far as I can tell, I can not send a new offer until the original offer expires.

[hartungcards]

"Sellers can send other offers on items even if there are current offers outstanding."

This is not correct.  The only way you can send offers on items with current outstanding offers is if you enabled  "Automatically send offers" when sending the previous offer(s).

[ittybitnot]

@3576betsyd 

Seller generated offers remain for sale until someone pays for them.  They are all in a sense "immediate payment required" and if you happen to send more than one to the same unnamed buyer, they will have to be paid separately since buyers no long have the opportunity to 'accept' and ask for combined shipping. 

This will be the same for any COUNTER OFFERS you send. 

The tricky part is going to be for counter offers made by buyers that you "accept".   Generally, the buyer is not notified that you "accepted" their offer.  The buyer will be required to pay if they want the product, but interestingly enough they can "ignore" it with no consequence as well, since  you will never be able to file a "cancellation due to non-payment" .   

This procedure is NOT affected by the "buyer rules"  that is supposed to induce the dreaded "auto-pay" (yours are turned off). However, the process still serves well to disallow combining multiple items for one shipping charge, and results in individual non-refundable per item fees for the seller just the same.