Could this lead to a Problem

[gooseislandcollectibles]

I don't have all the answers so I hope I can find one amongst the community. I sell mostly media items. I had a buyer contact me asking why he received a record from me. After researching I found he actually ordered from another seller and that seller ordered from me and had me ship the item to this buyer. I thought this was a one time happening but after going through my sales records this has happened multiple times from multiple sellers buying from me and having me ship to their customers. Do not get me wrong I appreciate all sales anyway I can get them these days but if something goes sideways what should I look for or prepare for? If you need more info let me know and I will provide what I can. Thanks as always!

[stainlessenginecovers]

Buyers would have to hit up the original seller to 'refund' and then that seller would have to get it, then open a refund with you etc. Not much would affect you. 

[gooseislandcollectibles]

Thanks for the quick response. I have been selling since 2001 and don't want to get bounced off the site because I am in the middle of something. It is always something new everyday. I only sell about 800 to 1000 items a year and any extra money helps. 

[lawnmowerpartsstore2]

Are you putting paperwork inside the package with your contact information ? If you are, that's why the buyers are contacting you.

[stainlessenginecovers]

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@gooseislandcollectibles wrote:

Thanks for the quick response. I have been selling since 2001 and don't want to get bounced off the site because I am in the middle of something. It is always something new everyday. I only sell about 800 to 1000 items a year and any extra money helps. 

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You have NOTHING to do with the 'end user/buyer'. You only have something to do with the person that bought the item. You cannot get into any trouble because someone is using you as a 'drop shipper'..... as long as you are shipping to the address from the purchase (which is being 'changed' by the 'buyer' for you to ship to).

[gooseislandcollectibles]

Yes I put a packing slip in with all my orders . I never receive any buyers note telling me not to do so. But I always include a packing slip.

[gooseislandcollectibles]

Thanks I always send to the address provided by eBay.

[mamacassidy]

edited; already addressed by another poster 🙂

[gooseislandcollectibles]

As I mentioned in previous reply I only send to where eBay tells me to send it without question. I change nothing in the address box.

[kensgiftshop]

The buyers address on their account doesn't matter,

It's the address given at time of payment which counts.

[albertabrightalberta · Accepted solution]

Your buyers/resellers are using you as a dropshipper, a violation which should be reported.

I disagree with those who think it can't come back to bite you.

Consider this: 

Your buyer (A) purchases and pays for item putting their buyer (B) as the ship to person.

Buyer (B) receives it and claims NAD. 

NAD claim goes to your buyer (A) but 

Buyer (A) accepts the return, provides a shipping label with  HIS address

Buyer (A) receives the return, refunds his buyer then opens NAD claim against YOU. 

You end up with your item being returned and a NAD claim on your record. 

If multiple sellers are able to buy from you and dropship, your prices are too low! 

Raise your prices, be competitive, block those resellers and prevent this from happening often. 

[inhawaii]

Your transaction is between you and the person who bought it from you.

You have absolutely nothing to do with what's going on with the end user.

Let the guy who bought it from you worry about that.

[tobaccocardyahoo]

@albertabrightalberta 

Is correct and the chances that the seller who chose you to dropship having a listing whose description does not match what you shipped is above average.

Also correct that you may be underpricing what you sell. It is dangerous to underprice.

You are more likely to get an NAD strike on an order which you dropship for another seller.

[chevymontecarlo88]

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@albertabrightalberta wrote:

If multiple sellers are able to buy from you and dropship, your prices are too low! 

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This is a good point but be careful how you approach any repricing. 

[gooseislandcollectibles]

I appreciate your answer. I will check and see what I need to do to report this. As for being competitive and raising my prices I feel I can be lower as almost everything I sell I received for free or at next to nothing at pennies on the dollar from radio stations I worked at it the past who are just dumping their vinyl inventory. I had a station call me with with 15 thousand CDs and 10 thousand records who told me just take it and I loaded up my truck at no cost. And being nearly 70 years old I just want to dump stuff to make a couple extra bucks. I don't depend on this to survive as I collect Social Security and still work full time.  It is just a fun past time that I enjoy doing.