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Concerned about a buyer

Hello, I'm concerned about a buyer. Right after they "purchased" my item using the offers feature. I receive a message from the buyer saying "Hello am ******** just one more question on this item please text me on my email (******@*******.com) for us to arranged the shipping address. I will be waiting for your text Thanks."

 

so I emailed that email. They sent me this as a reply:

"Kindly send me your PayPal email address for payment and also send me the item pictures to know all are in good condition thanks"

 

I replied that I am not comfortable with that and would like them to follow the procedure on what is provided on ebay

 

their reason was this:

"Oh my paypal account does not ink to ebay that is why so once you send me your paypal email address i will make the payment right now "

 

So I emailed them requesting for their email so that i may request the amount through paypal.

Still waiting on buyers reply it has been a day. 

 

I'm fairly new to ebay so I would really appreciate some insight to this. What do ya'll think of this situation? How should I handle this?

 

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Re: Concerned about a buyer

This a a scam. Never take a sale off eBay.

 

Stop communicating with them.

Wait until day 5 and file for an unpaid item.

klhmdg  •  Volunteer Community Mentor

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Re: Concerned about a buyer

This a a scam. Never take a sale off eBay.

 

Stop communicating with them.

Wait until day 5 and file for an unpaid item.

klhmdg  •  Volunteer Community Mentor
Message 2 of 12
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Re: Concerned about a buyer

I'm just a buyer and not a seller, but this sounds to me like some type of scam? I think there's a reason you're having bad feelings about this. This is already not looking good.

 

There are a lot of good sellers on here who can give you good advice about this.

Message 3 of 12
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Re: Concerned about a buyer

Yep, that type of message to text or email is always a scam.

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Re: Concerned about a buyer

Thank you! I'm so sorry i'm so ignorant when it comes to this. How would I file for an unpaid item?

 

Message 5 of 12
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Re: Concerned about a buyer

Cancel order - reason "Buyer has not paid for item" ... after a few days when your Scammer, it's not a buyer, hasn't paid.   There's a variation where they actually pay, and then file through Paypal or their credit card for "does not recognize transaction" or "doesn't seem authentic" and keep both money and item AND get you slapped with a $20 fee to boot.  

 

Scam with big fat red letters all over it.  My response would have been "I only accept payment methods as permitted by eBay.  "   Period.  When the scammer went radio silent, file and relist.  


She who dies with the most toys still dies; when's the estate sale?
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Re: Concerned about a buyer

Do not communicate with anyone off of eBay.

 

Read that again.

 

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Re: Concerned about a buyer

It's a scam...ignore, block this person and then report them.  

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Re: Concerned about a buyer


@yosh.sagar wrote:

Thank you! I'm so sorry i'm so ignorant when it comes to this. How would I file for an unpaid item?

 


This is a classic scam. If you sent them a PayPal invoice, it would reveal an off-eBay email address for you, to which you would receive some convincing-looking but completely-fake payment notifications, telling you to ship and upload a tracking number before you will see the funds in your account. Of course no funds will ever appear.

 

A buyer pays you through eBay, and eBay will show in your Sold items list when they have received the buyer's funds and it's time to ship. You can buy the Shipping label through eBay and use the buyer's pending funds to pay for it while eBay is still holding them. (As a new buyer, the funds may not actually be released to you until after the buyer has received the item, but when eBay tells you that they have the funds, you can consider it Paid and ready to ship.)

 

Even though your listing has been "bought" by an obvious scammer, he still has four full days to pay before you can cancel with the Buyer Did Not Pay reason, so you will not see that reason for cancelling the sale before Day 5. Cancelling due to Buyer Did Not Pay will get the scammer account an Unpaid slap (for what that's worth on what is probably a throwaway account), and you will be free to relist.

 

Your best bet for that PSP bundle listing would be to dump the Make Offer feature, decide what you want to get for it as a Fixed Price, and add the Immediate Payment Required option to the listing, so that no one can snatch your item off the market without actually paying you for it first.

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Re: Concerned about a buyer

Also add the individual to your BBL. 

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Re: Concerned about a buyer


@yosh.sagar wrote:

Thank you! I'm so sorry i'm so ignorant when it comes to this. How would I file for an unpaid item?


@yosh.sagar 

 

If a customer hasn't paid after four full days, the option to cancel using "buyer didn't pay" will appear. It will not appear until the time allotted for a customer to pay has lapsed.

 

Here's a good eBay help page that explains the process, including links on where to perform the cancellation.

 

Resolving unpaid items with buyers 

 

Cancelling with that option will give the member a strike on his/her account, and savvy sellers block members who have two strikes within the last twelve months--the most restrictive setting. Here's where you can do that:

 

Buyer Management 

 

A link to access the Blocked Buyer List referred to by a previous poster as "BBL" is on that same page.

 

If you need help with any of this information, just post again!

 

Good luck!

 

 

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Re: Concerned about a buyer

SCAM!!RED Flags.jpg

 

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