Hi, there are a couple different ways to do it:
To print a coupon:
Go to Seller Hub > Orders, then bulk (or individually) select who you'd like to print a coupon for (usually used to ship with orders).
To send a coupon electronically:
Go to Seller Hub > Orders, then individually select who you'd like to send a coupon to. After you make your selection, the process is fairly straightforward - once complete, the coupon will go straight to their eBay inbox (this method can't be done in bulk yet).
@valueaddedresource wrote:
@jenpicked wrote:
Sending coded coupons to buyer groups is an easy way for you to encourage existing and potential customers to purchase your items. For example, use coded coupons to target specific buyer groups when your seasonal inventory has the greatest potential to sell.
The following coded coupons options will be available starting in October.
Launching in October
- Send a coded coupon to your previous buyers to encourage repeat business
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******Fall seller update talked about a new coupon option, sending to previous buyers. Timeline stated "sometime in October".
Anyone figure out where this is yet? I'm pretty good at navigating this stuff after 18 years of selling, but cannot find this anywhere. I called ebay, and the nice lady didn't seem to even know what I was talking about.
@jenpicked I've been keeping an eye out for this too and haven't seen it yet. Like @my-cottage-books-and-antiques said, eBay time is somewhat flexible unfortunately.
velvet@ebay tyler@ebay - is there an updated timeline on sending coupons to buyer groups?
Hey @jenpicked and @valueaddedresource! I appreciate you bringing this to our attention. We've reached out to the appropriate team and will follow-up when we have news to share. We're excited that you're excited to start using this feature!!!
Hey @jenpicked and @valueaddedresource I just wanted to follow-up with what I received back on this. They said while the launch was delayed from the initial October date, they still plan to role the feature out.
In the meantime, you can send coded coupons to your previous buyers from Seller Hub Orders, as well as include a coupon when sending an offer to a buyer.
@valueaddedresource wrote:
velvet@ebay - it was too late for me to reply in the chat today but tagging you to let you know *this* is what I was talking about and requesting an update on.
Thank you for tagging me here @valueaddedresource. I think I was confused with what you were referring to in the chat yesterday. I know they still plan to launch additional coded coupon group options, but they still haven't provided a new timeframe for that yet.
