cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charged fee

Hi, I need some help with a really large fee I have been charged for an item that hasn't even sold!!! Is this right?

 

I am not sure where Ebay think this money is coming from? 

Any help would be greatly appreciated 🙏

Message 1 of 10
latest reply
9 REPLIES 9

Charged fee

@jolpou0 

 

This is the eBay USA site. You may get better information from the eBay UK site. 

Did you use a Reserve when you listed it?

 

Did it sell but was never paid for?

What to do when they don't pay.

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=3&pos=1&quer...

Add them to your Blocked Bidder List.
https://www.ebay.com/help/selling/listings/selling-auctions/canceling-bid?id=4140&st=3&pos=1&query=C...

Message 2 of 10
latest reply

Charged fee

Hi Dryophelia,

 

Aah I didn't realise thanks.

No the item was not purchased at all. There were no bids even. I did had a reserve on it.

 

Thank you for your help

Message 3 of 10
latest reply

Charged fee

Reserves are considered a listing upgrade - non-refundable and charged at the time your listing goes live. (UK fees)

Message 4 of 10
latest reply

Charged fee

Oh wow ok, thanks for your help. Guess ebay is a too pricey space for me to sell.

 

Thank you for your help

Message 5 of 10
latest reply

Charged fee

@jolpou0 

 

Never use a Reserve. Just start the bidding where you would set the reserve and save that money. 

I think eBay charges such a large fee as deterrent NOT to use the reserve upgrade. 

Message 6 of 10
latest reply

Charged fee

It doesn't have to be. Most sellers list at a price they're comfortable with - no reserve needed - and I suggest you go that route. It looks like you listed the figurine 393338462472 five times so you'll be charged that reserve fee five times ... ouch! A fixed price listing would serve you better. Auctions are only worthwhile when there's demand to bid them up. All of the items you're selling should be listed at a fixed price.

Message 7 of 10
latest reply

Charged fee

That's a good idea! 👍 

 

Thank you for your help, I'm so disappointed with Ebay I was getting along so well with it.

 

Take care

Message 8 of 10
latest reply

Charged fee

@jolpou0  just don't use any of the 'add ons' - the 'add on' very quickly, only it's in fees.  As above, you don't need a reserve.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Do not obey in advance." Timothy Snyder "On Tyranny"
Message 9 of 10
latest reply

Charged fee

It is not ebay's fault that you failed to read their selling polices and fees.

Why be dissapointed with ebay?

Lift your left leg at midnight to start off on the right foot. Happy new Year!
Message 10 of 10
latest reply