cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot Use Insert for Custom Templates Bug

When I go to select insert on the template the menu is too far away to click. I cannot use the keyboard to navigate to it. Usually use Chrome on a Windows 10 PC. Happens on multiple computers. Happens on Edge, Firefox, and Opera. Not sure how to fix this. 

Side note: Trying to fix this created a new template, and now have -3 templates left. 

 

wfwefwecwe.PNGsfsdfsdfsd.PNG

Message 1 of 8
latest reply
7 REPLIES 7

Re: Cannot Use Insert for Custom Templates Bug

Try reducing the magnification  on the page...........hold down control button and then hit the - (minus) button up top........

Message 2 of 8
latest reply

Re: Cannot Use Insert for Custom Templates Bug

Zoom out.png
Happens no matter how zoomed in or out I am.  It's not a zoom issue. It's more of an eBay glitch. 

Message 3 of 8
latest reply

Re: Cannot Use Insert for Custom Templates Bug

i have the xact same problem.

It started happening this week

 

Message 4 of 8
latest reply

Re: Cannot Use Insert for Custom Templates Bug

Only thing I have found to work is to use classic view instead of the new tool. I guess new doesn't mean better. 

Message 5 of 8
latest reply

Re: Cannot Use Insert for Custom Templates Bug

Anyone have a fix? It's driving me insane!

 

Message 6 of 8
latest reply

Re: Cannot Use Insert for Custom Templates Bug

still a problem.....is there a fix?

Ebay?

Message 7 of 8
latest reply

Re: Cannot Use Insert for Custom Templates Bug

Is there a fix for this yet?

Message 8 of 8
latest reply