cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot Change Quantity Listed to zero

There is a new edit quantity graphic in seller hub which shows a up and down arrow that was not there previously which does not allow you to use the "enter key" to submit a different quantity than currently listed (which is an issue as well but not nearly as important).

 

 

 

The main and most important issue is you cannot change the quantity of any item to zero. There is a prompt that tells you to " Please enter a valid number " This makes you unable to be out of stock of an item from seller hub. Please advise. 

 

Thank you 

Message 1 of 10
latest reply
9 REPLIES 9

Re: Cannot Change Quantity Listed to zero

You can still edit the listing and change it to zero.

Want to wish everyone a Safe and Happy Independence Day.
Message 2 of 10
latest reply

Re: Cannot Change Quantity Listed to zero

This is true but that takes quite a long time to do each individual listing in that way it is extremely inefficient. Also I am not sure why there is an option to list negative number items (the same error persists for that however.) 

Message 3 of 10
latest reply

Re: Cannot Change Quantity Listed to zero

@gamestoplay111  Thanks for pointing this out. I have our account set to have listings remain active, even if the quantity available is 0. That's great option. So now, instead of quickly and easily changing it to 0, you have to edit. Why make it less efficient? And they offer negative numbers, which are also refused. Most of our business is to existing franchisees. If we had a customer ordering 200 printers, I could easily change the quantity to 0 on ebay until we had more excess inventory in stock.

 

 

Message 4 of 10
latest reply

Re: Cannot Change Quantity Listed to zero

The up/down arrows take longer than typing a number...eBay, please fix some REAL issues, there are plenty!!!

Message 5 of 10
latest reply

Re: Cannot Change Quantity Listed to zero

@gamestoplay111 

 

Just for clarification, are you referring to what I screenshot below changed?  

 

Screenshot 2024-10-10 133933.jpg

 

 

Message 6 of 10
latest reply

Re: Cannot Change Quantity Listed to zero

I had that same issue today and had to go thru the listing to edit the quantity to zero.  I am hoping it was an oversight that they didn't make 0 a valid choice and hope they will fix it soon.

Message 7 of 10
latest reply

Re: Cannot Change Quantity Listed to zero

@gamestoplay111   @cstpos   @supercharger-parts  @kentgeneralstore 

 

as @mcdougle4248  has posted, it is still possible to change the quantity, but the column has to be wide enough to make room for the pencil, so drag your mouse pointer across the top of the column line to widen

 

once the column is wide enough, just hover over column then click the pencil

Message 8 of 10
latest reply

Re: Cannot Change Quantity Listed to zero

@stuff4divas  thanks for the tag to make sure I was aware.  I had the pencil, but when I clicked on it, I got the little caret selection/up down arrows.  The little caret selection is no longer on my account, it's back to the way it was yesterday. 

Message 9 of 10
latest reply

Re: Cannot Change Quantity Listed to zero

Looks like the issue was solved !! excellent thank you whoever solved it, 

Small question for anyone else that changes quantity through the seller hub. Have you found that you are unable to change the quantity using the " enter " key and can only do so by clicking the submit button with your mouse?  

Message 10 of 10
latest reply