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Can't revise item b/c someone asked a question?

Someone has asked if I will ship an item to Canada. It's listed for US only but I'm willing to revise it. But there are little padlocks on everything. I have not sent any offers and it's Buy It Now. There is one watcher. Is eBay blocking a revision because there's a question pending? I haven't responded yet because I don't know what to do. Thank you.

 

 

 

 

Message 1 of 14
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Can't revise item b/c someone asked a question?

@onceandforallvintage Once you answer the question you should be able to go in and revise your listing.  Unless there are only a few hours left on the listing.  

 

I hope that was helpful.  Much success to you in 2021!

Message 2 of 14
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Can't revise item b/c someone asked a question?

The reason you cannot create new listings or revise your old listings is because you didn't sign up for MANAGED PAYMENTS.   MANAGED PAYMENTS is mandatory if you wish to continue selling on EBAY.  (This is the only payment process system they use now).

 

 

 

 

 

Message 3 of 14
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Can't revise item b/c someone asked a question?

I don't think MP is required across all of eBay yet. My second account isn't in MP (it's a fairly new account--maybe a month old). It might be getting close to full implementation, but there are still accounts not yet "invited"...but if the OP didn't follow-up on the MP email, then he's probably pretty limited now.

Message 4 of 14
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Can't revise item b/c someone asked a question?

To resolve the question issue you can go in your "Active Listings" and to the left of the item that has question(s) select "Question Answered," whether that will free up your ability to list I could not tell you but it will get rid of the prompt.

Message 5 of 14
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Can't revise item b/c someone asked a question?

I've revised listings when there is an open question. (Adding the specifications requested in the question.) I'd say it has to do with your entrance to MP, too. Just a guess...

Message 6 of 14
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Can't revise item b/c someone asked a question?

You can usually make changes to your eBay listings, but there are some restrictions depending on what you want to change and when. There’s no fee to revise a listing unless you add a special feature.

 

You can revise your listings any time in My eBay, here's how:

In Selling Activity, find the listing you'd like to revise.

Select Revise from More actions.

Make your changes, then select Revise it to save the updated listing.

You can also revise multiple listings in Seller hub, here's how:

Go to your active listings in Seller Hub.

Check the box beside each listing you want to make a change to.

Select the Edit drop down to make your changes.

What changes can I make?

Here's an overview of what you can change and when you can do it:

For most listings on eBay, you can edit a listing title, add or change photos, and add optional listing upgrades at any time

For fixed price (Buy It Now) listings and auction listings with more than 12 hours left and no bids, you can lower the price

In most cases, you can't change the listing duration or format. For example, you can't change a fixed price listing to an auction listing

Message 7 of 14
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Can't revise item b/c someone asked a question?

I shipped to France 2-3 weeks ago and it safely arrived. You should check the USPS website to see what countries are out. I don't think Canada is one of them. Ebay is not letting you revise because you have not signed up for managed payments. I have been in the same boat for over 2 weeks now. I am cut off from revising anything but I can still sell 🙂 and get paid the normal way so far.  I would respond to the buyer saying "You can no longer revise due to not signing up for managed payments" and be done with it.

Message 8 of 14
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Can't revise item b/c someone asked a question?

Thank you for responding to my question. I've replied, but it's still locked. I'll have to keep working on it. Much success to you, too!

Message 9 of 14
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Can't revise item b/c someone asked a question?

Good possibility. I just got an email a couple days ago telling me it's time to sign up. I will do that right now and see what happens. Thank you!

Message 10 of 14
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Can't revise item b/c someone asked a question?

Yes, that may be my problem. I just got "invited" a couple days ago. Although I'm still making steady sales. Signing up for MP right now! Thanks!

Message 11 of 14
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Can't revise item b/c someone asked a question?

good luck--i hope it works out for you...and Happy New Year!!!

Message 12 of 14
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Can't revise item b/c someone asked a question?

Thank you for your suggestion. I looked at the drop-down beside the listing but "question answered" was not there. I did answer the question yesterday, though, so perhaps that's why. Good to know for future reference. Thank you!

Message 13 of 14
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Can't revise item b/c someone asked a question?

Good idea, thank you.

Message 14 of 14
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