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Can't resolve "Item Not Received" case...

A buyer opens an INR...
I click on resolve...
And the new Resolution page, which doesn't work...

Screenshot(1).png

Message 1 of 7
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6 REPLIES 6

Re: Can't resolve "Item Not Received" case...

Possibly its not yet the edd.

Message 2 of 7
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Re: Can't resolve "Item Not Received" case...

Go in to your selling hub directly and work from there. I don't think the ''resolution centre'' is available any more, not certain, but think I read something about it on the boards.

 

Can anyone confirm??

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Message 3 of 7
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Re: Can't resolve "Item Not Received" case...

The Resolution Center is defunct. This is the new Seller Hub page.

 

Where does the page take you when you click on that button @gjs_16? What does "doesn't work" mean? I went to the old Resolution Center page shown in your screenshot, clicked on that link and it took me straight to the correct Seller Hub page.

Message 4 of 7
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Re: Can't resolve "Item Not Received" case...


@wastingtime101 wrote:

The Resolution Center is defunct. This is the new Seller Hub page.

 

Where does the page take you when you click on that button @gjs_16? What does "doesn't work" mean? I went to the old Resolution Center page shown in your screenshot, clicked on that link and it took me straight to the correct Seller Hub page.


I don't know, this was posted back in June so I'm pretty sure it resolved one way or the other...

 

 

Message 5 of 7
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Re: Can't resolve "Item Not Received" case...

Of course it was.

 

zombie.png

Message 6 of 7
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Re: Can't resolve "Item Not Received" case...


@gjs_16 wrote:

@wastingtime101 wrote:

The Resolution Center is defunct. This is the new Seller Hub page.

 

Where does the page take you when you click on that button @gjs_16? What does "doesn't work" mean? I went to the old Resolution Center page shown in your screenshot, clicked on that link and it took me straight to the correct Seller Hub page.


I don't know, this was posted back in June so I'm pretty sure it resolved one way or the other...

 

 


OMG - I didn't even check the date, just replied to fix up the non-advice by @irca-7889 

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I have been imported from Australia and this is my posting ID
Message 7 of 7
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