10-27-2023 08:11 PM
Sold an item tonight and when I try to click the "Purchase Shipping Label" link, nothing happens. I see a message at the top of the page that says - "Please be aware that USPS is experiencing issues at the moment. We apologise [ebay's misspelling, not mine] for any inconvenience and if affected, ask that you try again later." I tried it several times with no luck. Finally went on Ship Station and had no issue. Is Ebay having a shipping label glitch right now?
10-29-2023 12:41 PM
Hard to say if it is an Ebay issue or a USPS issue. Or what the heck the issue actually is at this point other than there is a message on the screen.
10-29-2023 12:53 PM
Hard to say if it is an Ebay issue or a USPS issue. Or what the heck the issue actually is at this point other than there is a message on the screen.
I had to print some labels this morning, 10/29/2023 and while the red message was on the eBay side of the house I don't purchase my labels through eBay but use Pirate Ship instead. No issues with Pirate Ship on either the purchase of the labels or the interface connection with USPS so I don't believe it is a USPS issue.
10-29-2023 12:57 PM
10-29-2023 01:41 PM
Thanks for the advice. Although Red dot and message still there, I went in and printed my shipping labels (both GA and Priority) with no problems. Worked fine. Thanks again.
10-29-2023 01:41 PM
This issue is still happening. When is eBay going to fix this problem?
10-29-2023 01:52 PM
Like others, I also have the message and did just print 3 labels with no problem..........
10-29-2023 02:05 PM
Well, it is still not working for me. Clicking on the link to purchase the label does not work.
10-29-2023 02:39 PM
@mam98031 wrote:Hard to say if it is an Ebay issue or a USPS issue. Or what the heck the issue actually is at this point other than there is a message on the screen.
My bet is that it's on USPS' side. Their website seems to have constant issues-- at least twice a week I'll go to check the tracking on international packages that are in transit to me only to get a big red message telling me that tracking currently isn't functioning.
10-29-2023 02:56 PM
I was able to purchase a label just now, and when I check the tracking it says "Label created, not in system."
I should've used Pirate Ship, and will if anymore orders come in tonight.
Either way, no one should attempt to purchase USPS labels thru ebay right now.
10-29-2023 03:02 PM
Mine says tracking # provided (with the tracking #)..........which is what it usually says.......until it gets to the PO........
10-29-2023 03:10 PM
But that's when you view the tracking on ebay. If you actually go to USPS website and check the tracking it says "Label created, not in system."
This is a serious problem if sellers are handing off packages to USPS that the system has no record of.
10-29-2023 03:47 PM - edited 10-29-2023 03:48 PM
@gamersbaystore................it hasn't been handed off to the PO yet ( at least mine, printed today, to be sent tomorrow)..........it's just the label has been printed and the tracking number assigned. When it's scanned in at the PO, it will show "in possession of USPS"......or something like that. The PO has the information, otherwise there would be no tracking # at all.......
10-29-2023 03:53 PM
Its working now! Now it says "Shipping Label Created, USPS Awaiting Item", which is what it should state.
Now something wrong with ebay's boards, very slow to load pages here.
10-29-2023 03:59 PM
boards have been slow all day............
10-29-2023 05:29 PM
@dbfolks166mt wrote:Hard to say if it is an Ebay issue or a USPS issue. Or what the heck the issue actually is at this point other than there is a message on the screen.
I had to print some labels this morning, 10/29/2023 and while the red message was on the eBay side of the house I don't purchase my labels through eBay but use Pirate Ship instead. No issues with Pirate Ship on either the purchase of the labels or the interface connection with USPS so I don't believe it is a USPS issue.
I have no idea who's fault it is, nor does it likely matter. The connection USPS has to Ebay would not be the same as it is for Pirate Ship. Similar likely, but not the same as the sites are different.