I could really use some help. I sell one basic type of item with generally a consistent weight and size. I have all all my listings set to calculated shipping and specify a handling cost in the listing. I list each item as weighing 4oz and ship via priority mail in a 7x7x6 inch priority mail box. I offer combined shipping. I specify a handling cost of $1.25 per each additional item. I have the box checked to apply my calculated shipping rule. Every item is listed with identical shipping. Some of my customers (not all) are being overcharged and I cant figure out why.
For example my last order.
I ship from Portland Oregon
My customer lives in Illinois
I ship via Priority mail in small priority box
She ordered 4 plants which I specified a weight of 4oz each so that should weigh exactly 1lb
I charge a handling cost of $1.25 per plant on top of the calculated shipping.
Retail shipping is $9.10
Plus add the 4x$1.25= $5
She should only be getting charged $14.10 for shipping
But she was charged 23.19!?!?!
I really don't understand why this is happening to some of my customers.
Can somebody take a look at my listings to see if there the shipping is going wrong?
