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Buyers making fast claim

On 4-1 I had a winning bidder with a low feedback number make a next day payment to me and then I did a next day shipment to him. 12 DAYS LATER HE FILES A CLAIM because he had not received the card yet .He then tells me THAT HE NOT MEAN TO FILE A CLAIM but just wanted to let me know he had not received it yet .
On 4-19 I had to issue a full refund.
On 4-27 he sent me a message that HE HAD RECEIVED the item on 4-26 and he has left me a positive feedback.
THE QUESTION IS HOW DO I RECEIVED A second payment for this item.
He wanted to send me payment in the mail : I told him not to do that !! OR for me to send another invoice for that item ; I do not see an option on ebay for me to do that. AM I allow ed to tell just to have paypal refund to me the refund I sent to him .
I am sure something like this has happened before ; anybody or ebay have any ideas.?

Message 1 of 6
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5 REPLIES 5

Re: Buyers making fast claim

Just send a paypal invoice

 

Message 2 of 6
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Re: Buyers making fast claim

you are allowed to send emails.you should try and get the buyers email and send them a money request thru paypal for this..try to  contact the buyer and message them about the email you need for the buyers paypal


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 3 of 6
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Re: Buyers making fast claim

He can send you a money order if he has your address or you can get his email address and send him a money request on PayPal. 

Be glad your buyer is willing to repay.

Message 4 of 6
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Re: Buyers making fast claim

If I go thru with an invoice via paypal will ebay get a % of that payment like they should? Since they recently changed to a different system. 

Message 5 of 6
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Re: Buyers making fast claim


@reli-on-john wrote:

If I go thru with an invoice via paypal will ebay get a % of that payment like they should? Since they recently changed to a different system. 


On Ebay, the case is closed and they are no longer involved.

Have a great day.
Message 6 of 6
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