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Buyer with no feedback & no real name on shipping

I’m a very new seller & already have had 1 attempted scam (which I was able to resolve thanks to reading some good suggestions I found on these boards),  so I’m a bit more cautious now.
Wondering if you guys can tell me what you would do in this situation: I have a buyer who just bought a couple of books I listed. I offered a free 30day return in the listing. The buyer has paid, but he has zero feedback and has been a member since 2020. Also it’s being shipped to a username (Can 86), in Tulsa, not a real person. I see no company by that name in Tulsa, and looking up the address, it appears it’s a multi family home (duplex maybe). I’m skeptical that this could be a scam of some sort, especially bc it’s plain that I’m a very new seller (just 6 reviews so far).

Would you cancel this order? My only concern with that is that I just had to cancel someone’s order due to an error on my part. I did message that buyer with an explanation & apology & so far I don’t see that it’s impacted my rating negatively, but I’m concerned that a 2nd cancellation will reflect negatively on me. Idk how that works or if cancellations reflect negatively on you or not.

Any guidance from you guys on how to proceed would be much appreciated. Thanks.

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Re: Buyer with no feedback & no real name on shipping

Thank you for your support.  It WAS meant as a joke, but maybe too subtle?

Was just picturing in my mind, Mickey at Walt Disney World suddenly deluged with packages because the USPS recognized the famous name and paid no attention to the actual address.

Did apologize to the OP, however.  

 

     I have lived in the same house for 20 years. You cannot believe the amount of mail I get that has the correct address but the wrong name. I have also had the same mail person delivering my mail for at least the last 5 years. 

Message 31 of 34
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Re: Buyer with no feedback & no real name on shipping


@toomuchstuffagain35 wrote:

If the user is only a buyer and not a seller, they can have their purchases sent to Mickey Mouse if they want to.


I once shipped a sale to a "Fat Pikachu." They left me positive feedback, too.

Message 32 of 34
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Re: Buyer with no feedback & no real name on shipping


@soh.maryl wrote:

Not only don't get into doing background checks on customers, but please do not come here and tell us you googled their address and looked at it via street view.  There is nothing to be gained by either of those two activities.  


There is if you ship FedEx~ commercial -vs- residential rate...

Message 33 of 34
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Re: Buyer with no feedback & no real name on shipping


@dbfolks166mt wrote:

Thank you for your support.  It WAS meant as a joke, but maybe too subtle?

Was just picturing in my mind, Mickey at Walt Disney World suddenly deluged with packages because the USPS recognized the famous name and paid no attention to the actual address.

Did apologize to the OP, however.  

 

     I have lived in the same house for 20 years. You cannot believe the amount of mail I get that has the correct address but the wrong name. I have also had the same mail person delivering my mail for at least the last 5 years. 


 

I've been here since 1998 and had the same mail carrier until he retired this year.

I still get mail for people that lived here years before I did.

Have a great day.
Message 34 of 34
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