eBay

bitsnspices · ‎01-19-2018

Hi, a buyer wants to return a bikini bra top after 3 weeks claiming it is damaged and is not the color described. The item was sold on the 24th of December and buyer received it on the 28th. I have refused to accept the return. Buyer also claims to have a similar bra she bought 3 yrs ago that even looks newer than the one I sent. I think she wants to send me her old bra to get a refund.

southernfriedbelle · ‎01-25-2018

@sockmonkeydave wrote:
@campesinoplastic2014
@campesinoplastic2014 wrote:
Even if I sold clothing, I would not sell the undergarments. I just don't have the stomach for that and too much to go wrong. After what I have seen here it will be weeks before I want to eat again
I would never buy clothes on ebay at all.
What if they have bed bugs, and the clothes have the eggs in them.
And for the same reason, I don't buy at thrifts,
and washing does not kill them, you can pick them up at a public laundery.

Ohhh, the visuals!! 😮

And, @sockmonkeydave, just what the heck am I going to do with that c. 1973 dusty rose tuxedo I snagged at Goodwill for you so we could could wear color coordinated outfits to the prom? Guess I just flushed THAT $2.50 down the toilet!

Belle

junkintrunkvintage · ‎01-25-2018

I am struggling with returns this month too.

I had a thought. What if Ebay allowed up to set our settings to not sell to someone who has returned a certain number of times? Like we can not take bids or sales from buyers who have so many unpaid item strikes.

Why can't we not accept bids or sales from someone who has issued 2, 3....whatever returns in 12 months time. They could surely easily code for that.

I realize I'd be losing some buyers, but I am losing buyers by blocking non-payers too (because often times they DO PAY) but, yeah, I'd rather lose the buyers than deal with this aggravation and money loss.

Maybe we should lobby for this setting in our preferences. We SHOULD have to power to not have to sell to chronic returners and abusers of the system.

southernfriedbelle · ‎01-25-2018

@donngreen_36 wrote:

The sad thing is the bra WAS dirty. Looking closer at the photos of the underwire area its not only dirty, it looks like some one used heavy duty detergent to attempt to clean it and they faded it.

Yeah, I dunno @donngreen_36. To me, that just looks like the inside of the bra where a different fabric was used over the underwire. It could even be that the two fabrics are dyed to match, but photographed differently due to fiber content differences, combined with flash photography.

I could be wrong. Just hard to know for certain.

Belle

southernfriedbelle · ‎01-25-2018

@shirtmile wrote:
Tell her to , Keep it and refund it. Then block her user name.

Blocking a bad buy is worth every penny.
I just got one today who "threatened" a bad review if I don't do as he says.
I apoligized and sent him the little $3 item and paid $3 shipping. For $6 I'd pay to block someone like that. I only sell honest products and I always describe it 100%.

eBay is so lucky they are the biggest and easiest. They're rates are so high and their policy favors the client. What can you do? You can literally post **bleep** and sell it on here.

I ❤️ eBay and 75% of their users.

@shirtmile, I think the OP has left the building.

This whole issue is just one hot she said / she said mess.

I'm just gonna say it: Sellers should offer returns. That way, a dissatisfied buyer can just return the item, the seller gets the item back and can relist it, the buyer sends it back on her dime instead of the seller's, and everything can be as it was. No harm, no foul.

Instead, because this seller does NOT accept returns, a dissatisfied buyer will feel compelled to lie about the reason and file an SNAD, which will trump the seller's NRP, compliments of eBay's MBG, with the seller footing the return shipping bill.

At the beginning of this topic, the OP presents this situation as a probable scam, and says she is not going to comply with the buyer's demands. Subsequent replies by the OP, bolstered by some members' sleuthing and a casual perusal of the OP's feedback history casts some doubt regarding the veracity of what we're told initially.

The fact that the OP had 25 listed items which were abruptly ended (unsold) today just adds to this perplexity.

Belle

emerald40 · ‎01-25-2018

OP should have this thread locked and hope it sinks to the bottom real fast.

Seeing that pair of panties, I am wondering if other buyers would trust purchasing anything else from her after seeing how low her standards of cleanliness seem to be.

yeehahh · ‎01-25-2018

just sell your products w/ no returns

or one week return policy: with contact made about product

case closed

seems like if you want to get a positive feedback and not ruin your rep. u must take this loss. bottom line u must cover and protect yourself. so dont accept returns on clothes items..after return period ended

and if they use it for any reason they can not return it.

i know the practices of people buying clothes then using it then returning it.

so if you see a friend out with clothes tags on their clothes its probably because they will return it after use. and note to self that person is a cheap scape surely dont go out with them or give your heart to people like that. cuz people are consistent with their personal and business affairs. if they rip off consumers they will most likely rip their friends and loved ones off.

their is scandalous people like that stay clear away from them if you want to have stress free life....

campesinoplastic2014 · ‎01-25-2018

One good dose of Sabre-Tooth Crotch Crickets and you'll never want other people clothing again !!!

southernfriedbelle · ‎01-25-2018

@emerald40 wrote:
OP should have this thread locked and hope it sinks to the bottom real fast.

Seeing that pair of panties, I am wondering if other buyers would trust purchasing anything else from her after seeing how low her standards of cleanliness seem to be.

@emerald40

I know, right?!

I'm thinking she saw the handwriting on the wall and is intending to reopen shop under another another seller ID. She had 25 items up for sale that were all ended today. As in removed. I'm speculating she ended them early and is bailing on her cuerent ID.

Smart move, if she does start over. Maybe this experience will serve as a wakeup call and she'll up her game a little. One can only hope.

Belle

southernfriedbelle · ‎01-25-2018

@yeehahh wrote:
just sell your products w/ no returns

or one week return policy: with contact made about product
case closed

seems like if you want to get a positive feedback and not ruin your rep. u must take this loss. bottom line u must cover and protect yourself. so dont accept returns on clothes items..after return period ended

and if they use it for any reason they can not return it.

i know the practices of people buying clothes then using it then returning it.
so if you see a friend out with clothes tags on their clothes its probably because they will return it after use. and note to self that person is a cheap scape surely dont go out with them or give your heart to people like that. cuz people are consistent with their personal and business affairs. if they rip off consumers they will most likely rip their friends and loved ones off.
their is scandalous people like that stay clear away from them if you want to have stress free life....

@yeehahh, have you read the entire thread?

There are two sides to every story, with the truth lying somewhere in between the two.

I respectfully disagree with your advice not to accept returns. Having a NRP actually sets you up for more potential hassle and loss, as eBay's Money Back Guarantee overrules a No Returns Policy.

The OP DID list the item stating she did not accept returns, and this is what came of that. Partly.

Belle

bitsnspices · ‎01-26-2018

Hi, I just wanted to clarify to you that nothing seems as it is. That panty has a stain because my friend touched it with food and attempted to clean it off with water. You see even the stain is not in the middle and towards the bottom like a body stain position would be. She sometimes posts for me stuff and as soon as I saw it after the posting was already up I immediately changed it to 6 instead of 7 panties. By the time I tried to remove that photo the bidding had already started and ebay wouldn’t let me take off photos only add. That panty was never sent to the buyer, they only received 6 instead of 7 in the pic.
As for the bra, the color is different on the underwire because the fabric has been stretched at that point. This whole issue has just gone out of control and I do regret some of my responses. Otherwise I do appreciate all your support. Have a wonderful day.

southernfriedbelle · ‎01-26-2018

Thanks so much for the update and the clarification, @bitsnspices! I just knew you weren't that person!!

I apologize for misjuding you and misinterpreting some of your now obviously lighthearted, tongue in cheek replies, and for my ensuing critical responses.

I commend your courage in comimg back to set the story straight.

Best wishes for future positive transactions!

Belle

castlemagicmemories · ‎01-26-2018

What a visual.

bitsnspices · ‎01-26-2018

just a quick reply, what visual? the panty that someone attempted to clean the stain with a wet clothe? is that ur visual?

itsallaboutthedogs22 · ‎01-26-2018

Well prepare for ebay to go against you! They always side with the buyer and not the seller. The seller's pay their fees, not the buyers. Somethings not right here! I'm starting to HATE Ebay! They need a better customer service team and one that supports us sellers!!!