12-11-2019 06:42 PM
Sold a watch 40 days ago. 7 days after delivery The buyer said that the watch wasn’t working I expressed my concern and I was surprised because it was working fine when I packed it everything was very cordial I agreed to pay a portion of the cost of repairing.. but didn’t specify or agree to how much. buyer said they were going to get an estimate I asked for a copy of the estimate received it two weeks later it was $280 and the work had already been done. One reason I asked for the estimate was because I have a family jeweler and I wanted Her to take a look at what they were going to do and what it was going to cost my family jeweler was not going to charge me at all I explained this to the buyer and explained that I was shocked that it would be repaired without my consent with such a hefty price tag ..and said I wasn’t comfortable paying 180( that’s how much was demanded) when I never agreed to that amount nor was given an alternate option..now the buyer who is an attorney is threatening to sue me for the cost of the watch the cost of the repair and all of the legal fees this buyer lives in another state and is claiming I will have to come to their state for court. eBay says they have no case. PayPal says the same. Thoughts?
12-11-2019 06:47 PM
@abbylilyd wrote:Thoughts?
Yes.
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
12-11-2019 06:48 PM
Hes blowing smoke..everybody becomes an 'attorney' when they make threats.
12-11-2019 07:38 PM
@abbylilyd wrote:now the buyer who is an attorney is threatening to sue me for the cost of the watch the cost of the repair and all of the legal fees this buyer lives in another state and is claiming I will have to come to their state for court.
Bologna. Just stop responding to that... (in place of a better word) ninny. If he files a Not As Described dispute, tell him to return for refund. Otherwise you do not owe him any further response, and you especially do not owe him any money for repairs he supposedly made. The legal threats are pure puffery.
12-11-2019 08:46 PM
Your next message to your buyer should be:
Dear buyer,
I'm sorry you are not pleased with your purchase.
Please return for a full refund.
Best regards,
Seller
Rinse and repeat, as necessary, and only in response to a message from the buyer.
It appears the buyer is trying to bully you into 'something for nothing', or as little as they can get away with paying/as much of a discount as they can get.
12-11-2019 09:06 PM
I see you have a 30 day return policy, and this transaction falls outside of it now. However, they can still open a case on PayPal. But likely they want to keep the watch, not return it. You haven't done anything wrong here. If they are an attorney, they are not very good at it because they cannot make you pay for repairs that you did not approve. AND if he sues you in small claims court, it is he that must come to you, not vice versa. So he is lying. Do not let this guy bully you into a partial refund. Just sit back and wait with no more discourse except to say Return for Full Refund, like the other posters said.
12-11-2019 09:12 PM
What they ^^^^^^^^^ said.
12-11-2019 09:20 PM
Lol don’t except eBay to help. They are asses about helping sellers. Just tell the dude send it back or I’m done. He’s no lawyer just blowing smoke up
your butt. Trust me. People are all
lawyers when it comes to a keyboard.
12-11-2019 09:33 PM
How much was the watch sold for? At this point, I would of just asked for the watch to be returned to you, then you could of refunded the purchase price. It sucks but there are a lot of shifty buyers on here. Ebay rarely sides with the seller, esp. against their buyers... I don't believe you are on the hook for repairs, tell them to return the watch...
12-11-2019 09:46 PM - edited 12-11-2019 09:48 PM
I presume it is the Gucci watch. Should the buyer indeed send it back, and if it isn't in the wonderful condition that the buyer says it is that you need to pay him the money for the repairs, THEN you can file reports with USPS Postal Inspectors for mail fraud, and IC3 and the police and ebay. And, DO file the reports. Nothing can be done to help prevent these things from happening if nobody files complaints.
12-11-2019 11:17 PM - edited 12-11-2019 11:19 PM
I'm quoting @luckythewinner who gave the best advice you have received again.
The buyer had 30 days from delivery to Dispute and get a refund.
He has 180 days from Payment to dispute on Paypal.
Go silent at this point.
If he opens a PP dispute;
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
Until he returns it for refund. Note that PP will make HIM pay for the return shipping.
He can still try a chargeback on his credit card, but I believe that will also be run through Paypal so:
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
"I'm sorry you are unhappy with the item. Please return it for a full refund".
The last time I had a formal meeting with a lawyer, she charged me $300 for the consultation.
At this point he has spent $280 on repairs (?) plus the cost of the purchase and shipping from you.
Any lawyer will tell him to pound sand. And charge him $300 for the advice.
12-11-2019 11:21 PM
12-11-2019 11:23 PM
It isn't likely the buyer is a lawyer because if they were, they would know they don't have a leg to stand on in a court of law. They are just trying to bully you into doing what they want you to do. They are just trying to scare you into submission, that is what bullies do.
I know what I'd do but it may not be what you want to do. But if it were me, I absolutely detest thieves. liars and bullies. I would reply to their email and tell them that if that is what they feel they need to do, that is there right. I am sorry it has come to this. I tried to work with you right after you notified me of the problem. But then I didn't hear from you again until recently. But I respect that you need to do what is right for you. I will wait for the paperwork.
Not that I expect you to go that direction. I'm a bit hard nosed about this stuff.
12-12-2019 02:31 AM
I am also an attorney. I also do part time work as a commercial airline pilot and a male underwear model. 😃
12-12-2019 02:35 AM
@a_c_green wrote:
@abbylilyd wrote:now the buyer who is an attorney is threatening to sue me for the cost of the watch the cost of the repair and all of the legal fees this buyer lives in another state and is claiming I will have to come to their state for court.
Bologna. Just stop responding to that... (in place of a better word) ninny. If he files a Not As Described dispute, tell him to return for refund. Otherwise you do not owe him any further response, and you especially do not owe him any money for repairs he supposedly made. The legal threats are pure puffery.
Afaik the court cases are always filed in the defendant's jurisdiction. So the buyer would have to file in op's jurisdiction.
C.