mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@ubcensored wrote:Hello. I have had an item or two not get shipped (over 30 days late).
I have contacted ebay to make things right.
If memory serves they did.
I've been doing this a while. There have been a lot of transactions. Forgive me if I don't remember things precisely.
I used to buy things from China on ebay. Immediately after winning and making payment, I would receive a note telling me that international shipping may delay delivery. (past 30 days) That was my first clue.
I recall later searching and perusing items I had won and found one way back that didn't show up. The chinese item. I think it was a baby stroller? Anyway, I started the process and eventually I got a refund from ebay. I got my money and the seller was "no longer a registered user". Voluntary? I don't know.
So it has been done. I know because i've done it.
Sounds like they don't do it anymore? Ok.
I've been reading some posts about changes that sellers complain they weren't told about.
So, it's plausible.
45 days is a long time. Seller said they will not return.
Seller has a right to stick to seller's point of view.
I like to keep things simple and try to align myself with ebay so they protect me.
If the plan veers off course, go back to where you started and try again.
Before things got messy.
And call ebay for advice.
Ebay may have chosen to come out of their pocket to help you, but they couldn't force the seller to do it after that time frame.
International shipments are a bit different than US shipments for obvious reason. You may have noticed in my other posts that I said that the Ebay MBG is that a buyer can file a claim up to 30 days after delivery. You may have overlooked the last word in that statement. The rule actually reads delivery or ETA, whichever comes first.
That would mean that if you bought something internationally and the ETA on the package says you should have it by January 30th. If you received it on January 30th or never arrived, the 30 day clock would start from there. But if it came in early, like January 10th, then the clock starts from the 10th.
Try to understand this thread is about a US seller with a US buyer. It is hard to be expected to post information that may help the OP with their specific problem if we are also expected to cover every other possible alternative out there. All our posts here have been specific to the OPs issues at hand and are not meant to cover every possible situation that may happen.
Yep, Ebay makes changes all the time and yes many are never told to members until they stumble across them. But again, a completely different subject. If you'd like a link to that thread I can provide you one as I was the author of that thread. So just let me know.
@ubcensored wrote:Has anyone considered filing a damage claim with the shipper?
I used to work for a shipper and folks had to do this occasionally.
Way too late for that. And the buyer, to my knowledge never said the box it was delivered in was damaged in any way. It is far more likely since the buyer refuses to return the item, that they are just trying to get some money back.
@vintagecraze50 wrote:The buyer spent a lot of money to “repair” the watch that was allegedly not working when they got it, they did this before consulting with the seller on how to go about the repair work which the seller was initially more than happy to do for the buyer. The buyer went to some shop and sent this estimate to the seller but the buyer had already paid for the repair ,so they say, and wanted the seller to pay a portion of this amount which the seller said was way too high. Seller should have just told buyer from the start—return for refund, but they were trying to be nice becuase the buyer did not want to return the item. They felt the item was rare and they liked it and wanted to keep it. After seller said the cost was too high for the repair, the “lawyer” threatened the seller with a lawsuit.
I think we should clarify that. The buyer SAYS they spent money on the repair. Maybe they did or maybe they didn't.
@vintagecraze50 wrote:Yes Ma’am, we do not know whether they really fixed the watch or not.
mam are my initials, not how I prefer to be addressed. 
@abbylilyd wrote:Still no contact from the lawyer. It’s been a week...So, she is either resigned to the fact that I am not budging ( and understands that had she done this correctly I would have worked with her. That is no way admitting any sort of fault whatsoever the watch was working perfectly when I sent it but if she would have worked with me on getting a second estimate, Or allowing my jeweler to repair it basically for free ...again I would’ve worked with her out of good faith because I’m a decent person but it didn’t go like that) or she has no recourse.. OR a process server will be looking for me shortly. Waiting game now.
Don't make a mental note of it being a waiting game now. Just put it in your rear view mirror and move on. Never to be concerned with again unless something else happens, which is doubtful. But I wouldn't give it a moment of my time nor would I worry about it at all.
