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Buyer that leaves a LOT of negative feedback

Hello all, I have a bit of an issue. Tonight I sold a $200 lego set. As I sometimes do with a sale this large, I checked the buyers feedback ratings before I printed the shipping label. This person is a seller themselves, with many positives feedbacks, but what I noticed is that when they are a buyer, they leave negative feedback for nearly every purchase. This makes me nervous, as I value my good feedback rating. Can I cancel the sale? Should I? Is it even ethical to do so? Any thoughts would be appreciated. Thanks!

Message 1 of 30
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Buyer that leaves a LOT of negative feedback


@brickbonestoys wrote:

what I noticed is that when they are a buyer, they leave negative feedback for nearly every purchase.


How many negatives vs. how many purchases? IMHO without more context it is hard to comment.

Message 16 of 30
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Buyer that leaves a LOT of negative feedback

Ship as you would for any other buyer. Report the buyer no matter what. This is an abuse of the eBay system. More sellers need to report this behavior. Good luck!

Message 17 of 30
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Buyer that leaves a LOT of negative feedback


@soh.maryl wrote:

How does leaving negative feedback for a seller result in anyone being able to "receive as many free items as he can to resell"? 


I suspect the Buyer requests a full or partial refund for every item he receives and when the seller doesn't play his game and says "Return for refund"...he drops a Negative instead of filing a return.

 

Point is, he has no intention of returning anything...so even if only half the sellers give in full or partial refunds, he wins either way.

 

This is just a guess of course...  

Message 18 of 30
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Buyer that leaves a LOT of negative feedback

every seller eventually gets negative feedbacks. You can't cancel or you will pay fees and get defect. Would just ignore it as most buyer don't pay attention anyway. You could leave a response of buyer has history of leaving such feedback for other sellers but I wouldn't as the buyer knows they irritated you.

Message 19 of 30
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Buyer that leaves a LOT of negative feedback

Exactly, both my negatives are like that. 

I don't get free item? HAVE A NEGATIVE.

Message 20 of 30
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Buyer that leaves a LOT of negative feedback

I don't ship to sellers that have that type of feedback. I cancel the sale and block the buyer. I also contact eBay and tell them why I am cancelling the sale.

Message 21 of 30
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Buyer that leaves a LOT of negative feedback


@canadian-cash wrote:

I don't ship to sellers that have that type of feedback. I cancel the sale and block the buyer. I also contact eBay and tell them why I am cancelling the sale.


Not a wise choice.

 

I wish I could've canceled some sales but I know ebay takes a pretty dim view of that practice.

Message 22 of 30
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Buyer that leaves a LOT of negative feedback


@dariudaudery_0 wrote:

Exactly, both my negatives are like that. 

I don't get free item? HAVE A NEGATIVE.


Yup...that's definitely not right. 

 

Also, Ebay allows lies in the Negs given so people are allowed to say anything they want...fact or fiction.

Not standing up for the honest people here certainly makes ebay look shady.

Message 23 of 30
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Buyer that leaves a LOT of negative feedback

No they do not. I don't have any trouble with eBay with this. They state that I have the right to sell to whom I choose.

Message 24 of 30
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Buyer that leaves a LOT of negative feedback

@brickbonestoys 

 

< when they are a buyer, they leave negative feedback for nearly every purchase >    

 

Since he's a seller himself, maybe the negative feedbacks are an attempt to tarnish the reputation of his competitors. 

 

Message 25 of 30
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Buyer that leaves a LOT of negative feedback

If they sell anything in the toy category, any negative feedback can be removed. Since they sell they can not leave negative feedback for any kind of competition 

Message 26 of 30
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Buyer that leaves a LOT of negative feedback

"No they do not. I don't have any trouble with eBay with this. They state that I have the right to sell to whom I choose."

 

Depends what reason you use for the cancellation, if you lie and say its a problem with buyers address, then you wont receive a defect. And the telephone csr's will tell you what you want to hear, to get on to the next call quickly.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 27 of 30
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Buyer that leaves a LOT of negative feedback


@brickbonestoys wrote:

This person is a seller themselves, with many positives feedbacks, but what I noticed is that when they are a buyer, they leave negative feedback for nearly every purchase. This makes me nervous, as I value my good feedback rating.


@brickbonestoys : This thread from October of 2021 has recently been dredged up again, so I might as well ask you here if you have any updates on what happened (or did not happen) with your possibly-problem buyer of your $200 Lego set. Did he try to open a dispute, or did the sale go okay?

Message 28 of 30
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Buyer that leaves a LOT of negative feedback

Buy something from him. Do the same.

Message 29 of 30
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Buyer that leaves a LOT of negative feedback

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

Message 30 of 30
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