The eBay Community

Unable to purchase anything on eBay

For several months I have been unable to make a purchase on eBay. I have always paid for everything. Don't now what to do. I have been purchasing on eBay since 2016. After I click on pay my screen covers up all info after my request. I have talked on...

Free Returns

I was wondering if anyone here has ever experienced this? After 25 years of no issues today they suddenly started holding funds for a doesn't fit return request. I have always refunded with no issues in the past and they haven't held funds for return...

Best Listing Methods For Smaller Sellers, Slap It All Up Or Trickle It In

What does everybody use for listing strategy, slap it all up on the day you get the items or trickle it in. I used to just slam them up. However with more competition im looking for the best angle of attack. To change things up i currently i have sch...

Resolved! Buyer wants refund, item not arrived on time

I shipped the item on time, posted a tracking number and notified the buyer of the tracking number and that it had been shipped. They want a refund because it has not arrived. A quick check with the post office site, and entering the tracking number,...

missing watchlist items

Hopefully I am putting this in the correct category-I recently noticed that i am missing a large number of items from my watchlist-I didn't take any off, and my list went from 550 to 478-has anyone else had this issue with items being removed without...

Eager auction offers accept or pass

I just listed a collectible item with a starting bid of $75. It is damaged in the box but would otherwise sell for $600 and up. Within an hour I had two offers up to $150. I have 6 watchers. I don't want to lose out on $150, but if there is that much...

Custom Template Issues in Description in Listing

Hi! We list quite often (roughly 20-30 or more listings per week day), on/through the eBay webpage and we have been having the same issue for the last two weeks or so. When inserting a custom template, such as our business policy template, it no long...

Buyer filing bogus unauthorized transactions

I have a buyer who has purchased several items over a 2 month period. She has always been courteous, talking about her purchases, thanking me, leaving wonderful positive feedback and literally being a perfect buyer. Out of the blue she files about 14...