cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buyer request a return due to defective, but the item works

Hi,

I sold my eGPU enclosure in a bid and posted to the highest bidder. After a few days, the buyer request a return saying it is defective. I have tested it before I sent out, so I am not sure why it is not working for him. 

 

During the bidding process, he was the highest bidder and cancelled his bidding. Before the bidding ends, he bid again and win the bidding. As a 0 feedback buyer, it is a very strange behaviour. 

 

I want ebay to step in. But from what I see, ebay mostly of the time in buyers favour. What if ebay enforce a refund and buyer not sending my stuff back?

 

Any suggestions?

Message 1 of 2
latest reply
1 REPLY 1

Buyer request a return due to defective, but the item works

Asking ebay to step in was stupid, you'll lose, get a defect on your account and still have to pay fvf on the sale

Message 2 of 2
latest reply