Buyer name and shipping name different

[bloomingat66]

Buyer John Doe. He is shipping to John Dublin. I contacted the buyer to find out why the difference and he said his name is John Dublin. On the surface it appears to look like John Dublin is using the credit card of a John Doe. When contacting eBay, well, I didn't get any straight answers, was then transferred and the second rep hung up on me. John Doe has a A++++++ feedback rating so should I just go ahead and ship?

[brightlightbookseller]

We get that all the time, it's not a problem.  If you ship to the address on the order, you're in good shape.

Usually they're ordering for a friend or family member, or they just have some info wrong in an account they may have set up years ago.  Unless you get a message from eBay telling you not to ship, ship it.  And if you get a message like that after you ship, they'll actually protect you in that case.

[ebooksdiva]

If the buyer has paid then you ship. 
The buyer may have purchased a gift for someone else.
I have buyers do that all the time. I don't question it,  I just ship.
As long as you ship to the address given in the order your good. 

[rosszonebricks]

I'm reading this like the buyer's username and the buyer's mail name don't match, and the buyer didn't contact you at all.

I see this all the time for my orders, but I never notice until after the labels are printed.   Never once had any problem because the eBay name was 'Bob Smith' and the package was sent to 'Mickey Mouse'. (Wish I was making that one up...

[1786davycrockett · Accepted solution]

@bloomingat66 

The buyer name and the shipping name need not necessarily match.

I have shipped dozens of items to shipping names that don't match the buyer names -- sometimes only a couple initials, or maybe a business name.  Sometimes somebody else that lives at the same address.  The name is not important.

The shipping address is ALL that matters -- that is your ONLY eBay Seller Protection guarantee.

[slippinjimmy]

Many users (buyer only) don't use their real name when signing up but have their real name associated with their shipping address. A few have their "fake" name as part of their shipping address and a few users have fake names for both.

Buyers don't need to confirm their identity* so the names used are not important in most cases especially when shipping to a single family residence.

* If paying with a credit card they do need to use the name on the card (billing name/address) but a seller would never see that info.