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Buyer is wanting a Return on an item They "think" is not authentic What more can i do then reporting

Hi i normaly don't start a conversation i normaly step into others, but this is just making me mad. I sold a purse that is an authentic have had every detail down to the photos and the description. The seller just contacted me a day after getting it saying they want a return on it because they "think" it might not be authentic. I am dumbfounded. I have sold designer bags before and i know this is real. I have already put one foot in the direction of saving my butt by reporting the buyer for lying about the item as not described but what can i do from there. I am 100 percent certain of all the items i sell and have a no return policy in place as well. What else can i do. Obviously i am to block this seller afterwards but i am still ticked and antsy. I don't like being told i'm lying. 

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Buyer is wanting a Return on an item They "think" is not authentic What more can i do then reporting


@the*dog*ate*my*tablecloth wrote:

Thank you! It was two years ago but she died unexpectedly on vacation in Europe. We think it was a blood clot that likely would have been found if she was here in the States.

 

I got a call from the country she was in and I thought she was calling me to wish me a happy birthday and it was the American consulate. BTW if anyone is travelling in foreign countries and you get sick, many of the consulates have programs to help people. 


Dang, losing a loved one on your birthday is tough to begin with and made only tougher by the physical distant between you.  I'm so very sorry for your loss and the impact it has on you.  The loss of a parent is always hard, I too lost my Mom 2 years ago, but when it happens on a day that is an event in and of itself, it just makes it so much harder to learn to deal with.  I know I'm preaching to the choir but I am deeply and sincerely sorry!!!


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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Buyer is wanting a Return on an item They "think" is not authentic What more can i do then reporting

Very thoughtful and kind of you to post that info.  Not wishing any ill on anyone, but it may prove very helpful to someone in the future.

 

What a hard phone call to receive.  I am so sorry for what you had to go through and your loss~a very difficult time.

 

 

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