06-04-2021 11:19 AM
Hello,
I was wondering if I could get some opinions on how long I should wait for my buyer to pay. They wanted to ask me some questions about my item but they haven't responded to my message responding back to them. Its been a day and a half. I don't want to cancel the item too quickly but at the same time I don't want my time to be wasted when I could be relisting the item sooner. Thank you in advance for the advise and have a great day of night.
06-04-2021 11:26 AM
The unpaid item process has recently changed.
https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=3&pos=1&quer...
Add them to your Blocked Bidder List.
https://www.ebay.com/help/selling/listings/selling-auctions/canceling-bid?id=4140&st=3&pos=1&query=C...
06-04-2021 11:29 AM
I have my profile setup to automatically open an unpaid item case after 2 days. I find that seldom kicks in but on occasion it has happened for a variety of reasons.
06-04-2021 11:44 AM
They wanted to ask me some questions about my item but they haven't responded to my message responding back to them.
After five days with no payment you can now simply cancel the sale for non-payment. The option will appear when the five day time is reached.
If the message about asking some questions came through your eBay message system with a "text me" at this number....yada yada...You are not going to get paid. These people just want your information to send you a fake payment notification in hopes you don't know any better.
06-04-2021 12:16 PM
Yeah I figured that was the case. A few people recently gave them negative buyer review about it, found out after the fact. I just glad I dint fall for the trap.
06-04-2021 12:18 PM
Thank you for the help. I'll definitely be adding them to my blocked bidder list.
06-04-2021 12:20 PM
If you don't mind can you tell me how you did that?