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Buyer backing out of transaction

I was selling an item where you could bid or "make an offer". I received an offer after it being listed for about 3-4 days, I accepted it. About 36 hours later I emailed them a payment reminder and they responded shortly after that they found another item and no longer want mine. Is there anything  I can do about this? I took down my listing where I could have made the same if not more because I preferred a quick transaction. There were several bids already on it too. Should I just report the user to Ebay and move on or is there something else I can do? 

Message 1 of 8
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Buyer backing out of transaction

Should I just report the user to Ebay and move on or is there something else I can do? 

That's about all you can do, file a NPB report and put them on your blocked bidder list. 


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.
Message 2 of 8
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Buyer backing out of transaction


@vanork12 wrote:

Should I just report the user to Ebay and move on or is there something else I can do? 


Well, the fastest way to get it relisted would be to cancel the transaction as Buyer Requested, and at that point you can relist immediately. If you file the Unpaid Item dispute (which you are entitled to do), you're tying up the item for the next four days in case the buyer decides to buy it after all. (If you relist it before then, you could end up with two buyers and only one item to sell, which would be a worse problem to have.)

 

I'm not sure how you could have bids on the item as well as an offer that you then accept. In my experience, all pending offers are cancelled as soon as the first bid is received, at which point it transitions into a straight auction.

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Buyer backing out of transaction


@vanork12 wrote:

I was selling an item where you could bid or "make an offer". I received an offer after it being listed for about 3-4 days, I accepted it. About 36 hours later I emailed them a payment reminder and they responded shortly after that they found another item and no longer want mine. Is there anything  I can do about this? I took down my listing where I could have made the same if not more because I preferred a quick transaction. There were several bids already on it too. Should I just report the user to Ebay and move on or is there something else I can do? 


What else you can do is learn from this experience. Taking down a listing once you already have bids on it is greatly frowned upon by eBay. You would have received a demerit against your selling account for that. If you repeat that you may have your entire account banned. 

 

I'm sorry to point this out to you and I don't intend to embarrass you. My intention is to educate you for the future so you can continue to sell your items on this platform. It is ironic that you are complaining about someone making you an offer and then reneging on it. Yet that's what you say you did to others. You wrote that you took down your listing with several bids on it. You made those bidders think they had a chance to purchase your item but you took it away because you preferred a quick transaction. Those are your own words. 

 

We all make mistakes but the important thing is to learn from those mistakes to avoid them again. File this one away for future reference. Best of luck to you....

Message 4 of 8
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Buyer backing out of transaction

I wouldn't file a UPI claim. I'd cancel at the buyer's request and relist it. They've told you they don't want it... it could lead to a NAD after they receive it. Too much time and worry wasted, possibly. Good luck!

Message 5 of 8
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Buyer backing out of transaction

Anytime a buyer wants to cancel, you cancel. It saves time and potential hassle and headache.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 6 of 8
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Buyer backing out of transaction

They made you an offer thru your messages since there were bids, right? When i get an offer like that it can mean the auction will do well and they hope to make a score at my expense. When i get these unsolicited offers, i invite them to bid. They usually don’t.


In the future, if you are hoping for a quick sale, consider putting your item up at the price you want and list it fixed price with Immediate Payment Required. Then no one can pull your item off the marketplace without paying first.

Message 7 of 8
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Buyer backing out of transaction

I'm still not understanding what the OP did.

Message 8 of 8
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