Bulk Listing Tool Not Working

[caudil_3]

For the past few days I have been trying to use the bulk listing/editing tool, and it either will not load or just gets hung up when trying to change anything? Is anyone else experiencing this issue. 

[jonathanbrightlight]

I've seen other reports of sellers having trouble with it. I just did a test and it worked fine for me with 2000 listings, though I only changed one since I wasn't actually planning on making changes. If anything it was moving faster than normal.

I would suggest trying a different browser and/or clearing your cache and browsing data and see if that helps.

[simply-the-best-for-you]

Are you referring to the Bulk Edit?  I don't know of any Bulk LISTING tools, except by paid subscriptions to 3rd party software.   

If you're referring to the Bulk Edit, I have seen another post from a couple of days ago in which 2 people were reporting spinning.  But I repeatedly tried to recreate it with no success.  Like @jonathanbrightlight  it worked fine for me & I even followed through on the change & then changed it back.  I did around 1300.   I also suggested trying another browser. 

[wastingtime101]

Hi @caudil_3 . Some users are reporting problems with bulk list tool and bulk edit tool are specific to Chrome. If you're using Chrome, use a different browser until this is fixed.

In addition, file a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.

Click the ? icon on the bottom right corner of almost any eBay page and that will also trigger the option to file a tech report, submit feedback to eBay, and more. Screenshots here.

[simply-the-best-for-you]

FWIW, my testing was all on Chrome & everything worked perfectly.  Not saying there isn't a problem, but I was unable to recreate on Chrome. 

[souixk]

I’m having the same problem using Firefox & Safari. Items load into the bulk editor fine but when trying to access any of the functions all I get is a spinning circle. When you click off the spinning circle box the page freezes. 

[cardthrone]

Same issue here, tried both chrome and firefox and haven't been able to resolve it.

[g.e.m.s-games]

I am also having this issue for several days now. no matter the browser used, clearing cache and everything. Hoping the advisor i am talking to can help with reporting. 

i have 40 items waiting to list and many i want to edit and cannot 😞 
waiting for another reply about the issue after a 20 minute call.....

[steve_stuff]

Having the exact same problem/response since Friday night - On chrome, fire and edge. Just want to bulk reschedule unsold but the 'start time' popup just spins. 

Have done the report bit from ended page for all accounts.

Fortunately we can, as of now, still relist things one by one, either from the bulk page/list - open, schedule and save - or clicking on single 'relist' and at end 'done'.

Un-fortunately we have 50 more to do by Thursday noon our time.

[gizmos-co]

I'm having the same issue.  We use both chrome and edge, edge for the main account if they need access to the main features and chrome for their work email accounts that have access to the main account, but not all of the features.  This way they can get in and out very quickly. Anyways we can't use the bulk editing tool for anything, on anything, right now.  We try to edit anything, and we get the spinning circle of doom - and then the page freezes and we have to exit out of it.  

[cfp_woodoutlet]

same issue. I've tried on different browsers, still freezes up. 

[gizmos-co]

I should mention, I've completely cleared the browsing history and cache for all accounts.  I've signed in and out.  Obviously the first thing we did was just to restart the computers.  Also, this error is business wide, we have about 9 computers all connected to eBay and none of them work. 

[gizmos-co]

I've got it to work on one computer.  I'm not sure what is different about that computer.  The only thing I can think of is that I did move it from one property to another, but it was literally next door, on the same ASUS Mesh Network.   Gonna try resetting the wifi network and see if that fixes it.

[steve_stuff]

"we have about 9 computers all connected to eBay and none of them work."

Same here - both store and home computers with different IPSs - Have no idea if the phone app works.

From what we've read here affecting 'only' a small group of sellers - if more then there would be more posts/complaints.

[gizmos-co]

I have no issue with eBay on my mobile.  I reset the wifi, that didn't work.  Still does work on the one computer though.