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Messaging

So now I am unable to contact ANYONE on the eBay messaging crap

Message 1 of 10
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9 REPLIES 9

Messaging

@bbcardzman 

 

What happens when you try to send a message?

Message 2 of 10
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Messaging

Just goes to the blank message screen 

Message 3 of 10
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Messaging

Strange how I used to be able to just contact anyone on eBay but not anymore

Message 4 of 10
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Messaging

You should be able to click on the "Send message" line to enter your message.

 

https://community.ebay.com/t5/Ask-a-Mentor/unable-to-contact-seller/m-p/34794053/highlight/true#M790...

 

If that is not the issue, try another browser or the app to send your message.

Message 5 of 10
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Messaging

All it does is go back to my inbox and I can't send anything because everything is blank.

Tried another browser and same thing.

Message 6 of 10
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Messaging

Message 7 of 10
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Messaging

Can you read messages you have received in your inbox?

Can you reply to messages from members you have recently received?

 

If no to both, try a new browser you have not used before. Install the latest version with default settings and no add-ons. See if that allows you to reply to a message you have recently received.

 

If you can read but not reply, do you see the "Send message" line? What happens when you click on it?

Message 8 of 10
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Messaging

I have had no problem messaging anyone else and I cleared my inbox thinking this would help.

I don't get a send message line and it seems it might just be this person.

Message 9 of 10
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Messaging

OK now I think I get it. I think this person is no longer a registered user. 

Funny cause he left me a strange feedback that has nothing to do with me.

I couldn't send a message on there either, so that has to be the reason.

Message 10 of 10
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