09-19-2019 11:58 AM
I am furious. Bought a 24" 7-speed FOLDING tricycle from an eBay seller and got a regular tricycle instead. Problem is Seller is ignoring my emails and there is no ''Return this Item'' on the purchased listing which is strange, The last 3 emails I have sent to seller telling him I want him to pickup his mistake are not showing in my Messages Inbox, instead his last reply email keep repeating. Went to resolution center after spending 3 hours writing and preparing the attachments, it is not going through and I keep getting the warning that I missed something in the Add Details part. It does not tell me what and no matter what I do can send it. HELP... what I am doing wrong. Thanks
09-19-2019 12:02 PM
Is it over 30 days since you received it?
09-19-2019 12:02 PM - edited 09-19-2019 12:05 PM
File a Significantly Not As Described (SNAD) claim with ebay. On ebay, there is very seldom an occasion when an item can not be returned - no matter what the seller puts in their listing.
If that doesn't work, file a charge back with your credit card company for 'not as described'.
09-19-2019 12:32 PM
Try opening a case on Paypal.