07-16-2018 10:44 PM
I thought ebay would help the seller as much as the buyer. Man was I wrong.
Twice in less than a week, non payers.
Why dosent ebay set a auto payment when bid is finished.
Have paypal or credit card listed before bidding. As soon as bid is over, bam its paid.
Sure would save alot of headaches.
I'm really hating selling on ebay...
07-16-2018 11:06 PM
Have you tried using "but it now" with "immediate payment" selected? I don't know if you have another account you sell from or what your items are but auctions are more of a hassle these days but I guess it's all about perspective. I used to sell shoelaces, no need to have auctions for those and the last time I tried an auction or two for shoes I had a few non-paying bidders and it reminded me why I don't use them.
If eBay allows a buyer to swear in email communications and said buyer can immediately (eBay said they'd address this) purchase your items, with the same incorrect address that caused their first order to be canceled, I'm doubtful they penalize non-paying buyers or other instances of bad buyer behavior.
07-16-2018 11:29 PM - edited 07-16-2018 11:30 PM
Yea a looooong time ago I thought of eBay linking a credit card or PayPal to auto-debit funds from a bidder once they win an auction so bids get paid immediately. But honestly eBay's track record doesn't really follow the most practical methods.
As what the previous member said... that's why I stopped doing auctions years ago. Most of my product line doesn't really benefit from auctions.
Btw, the first sentence of your post... you couldn't be any more wrong in saying that lol.
07-17-2018 05:24 AM
I understand your frustration. Unfortunately, that's always the way when you use auction format -- you have to wait for your buyer to pay. As another poster has suggested, you could list your items as Fixed Price offerings and select "Immediate Payment Required" which would ensure you'd get paid as soon as the buyer purchases the item.
However, if you want to continue to use auctions, you can streamline the "collection process" somewhat by setting up eBay's Unpaid Item Assistant. It will automatically go in and open an Unpaid Item Claim against the buyer after at least two days have elapsed and will automatically close the Unpaid Item Claim 96 hours after the claim was opened. If the buyer hasn't paid, he/she will receive a strike against their eBay account.
A lot of sellers have their buyer requirements set up so that any buyers with two or more unpaid bidder strikes are prohibited from bidding on their items. The more times sellers take the time to take action against non-paying bidders, the fewer times all sellers will have to contend with such deadbeats.
More info about setting up the Unpaid Item Assistant can be found here: https://pages.ebay.com/ad/en-us/sell/UPI/upiassistant/index.html
Even if you decide to set up eBay's automated Unpaid Item Assistant which will help in the future, don't forget you can manually open an Unpaid Item Claim for any current non-paying bidders you have once 48 hours have elapsed after the auction's close. You can close it 96 hours later through the Resolution Center.
Here's more info about how to do that if you don't already know: https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=2&pos=1&quer...
Finally, if you haven't already, put these bidders on your Blocked Bidder List which will prohibit them from bidding/buying any of your other items in the future causing your additional frustration.
Hope this helps.
07-17-2018 06:48 AM
There's no reason to sell those items in an auction.
Look at sold listings to determine a fair price; then use Fixed Price format; do NOT use the Best Offer option; DO use the Immediate Payment Required option.
07-17-2018 06:54 AM
You're selling gaming items. For some reason young men seem like a group prone to non-payment. I don't think the rest of us should have to change our entire business plan because you sell with a group of people less likely to pay.
Many buyers including me would never give Ebay access to directly charge our credit cards like that. I've spent over a quarter mil on Ebay and NEVER been a non-paying bidder.
Use the tools provided and realize that every time Ebay changes something because of seller demand it usually causes far more problems than it fixes.
07-17-2018 07:18 AM
Are you not consistently opening unpaid item cases the minute you can do it?
Also, if I understand your suggestion correctly, it's not legal, although if eBay wanted to, they could probably get buyers to sign a waiver allowing them to do so. Nobody reads contracts nowadays.
07-17-2018 09:02 AM
07-17-2018 11:27 AM
No buyer is going to give ebay access to their credit card.
Sellers have to, but not buyers.
There is no way to force a buyer to pay for something. And it is not a good idea either because he will just want to return it on your dime for a refund.
07-17-2018 12:50 PM
07-17-2018 01:51 PM
Why do people bid, win which is actually taking the time to compete with other bidders and not pay? do they get a rush from doing this **bleep**?
07-17-2018 02:13 PM
Some think it is a game. Sport bidders. They bid for entertainment.
Sadly, some do.
07-17-2018 02:15 PM
do they get a rush from doing this
In some cases yes.
It's related to bidding frenzy, when two or more bidders get ultra-competitive and push the price well over market.
Why do people bid,
In some cases, they don't know that they are.
Auctions are an outlier in online selling.
Even eBay, which is usually described as an online auction, is about 85% Fixed Price.
They see* the price as $20 and know that retail would be $100, but when they are not notified immediately that they have won, they forget about it** and go buy it elsewhere.
Switch to Fixed Price. Since your customer demographic is...unreliable... use Immediate Payment Required.
The first one who pays, wins.
*on their phone , another reason not to do auctions.
** or are miffed that they did not score
07-17-2018 11:17 PM
07-18-2018 06:03 AM
Some want their widget right away and realize after bidding that they don't want to wait a week or more to get their item. They buy it elsewhere where they can get it right away.