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BUYER THAT LEAVES NEGATIVE FEEDBACK WITHOUT EVER CONTACTING ME THIS HAS TO END

So, a buyerpurhases and item and has it for a few weeks, never contacts me at all, then leaves negative feedback stating "DOES NOT WORK WELL".  Now, I understand as a seller as you sellers can agree, sometimes things don't work like we want.  As a seller we offer 30 day Return Policy.  This item is NOT damaged, NOT shipped incorrectly or late, BUT buyer has it notes to himself that it doesnt' work well and instead of contacting me to let me know he Blasts me with negative feedback!! NEVER contacts me at all.  Why do we offer a 30 return policy if the buyer doesn't even give you a chance?  And Ebay? What does Ebay do?  Ebay reduces your seller rating Immediately!!!  And please also note, This particular seller has left frequent negative or neutral feedback for sellers (because I decided to check it out after the fact) So this buyer is abusing sellers! Obviously not giving sellers a chance to return for a refund.  Because of this, many sellers suffer needlessly.  Anyone?  Who has had this happen to them? And who agrees that in this situation that we SHOULD be able to leave negative feedback for a buyer in this situations AND that Ebay should fix it??? HELP fellow sellers!

Message 1 of 18
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17 REPLIES 17

Re: BUYER THAT LEAVES NEGATIVE FEEDBACK WITHOUT EVER CONTACTING ME THIS HAS TO END

Yes, thanks!
Message 16 of 18
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Re: BUYER THAT LEAVES NEGATIVE FEEDBACK WITHOUT EVER CONTACTING ME THIS HAS TO END

Right? There are no mechanics involved. 🙂
Message 17 of 18
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Re: BUYER THAT LEAVES NEGATIVE FEEDBACK WITHOUT EVER CONTACTING ME THIS HAS TO END

Thanks. I would have refunded as well. My pain feels better today. Not in this this alone..
Message 18 of 18
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