After filing a complaint and police report, regarding the authentication facility for returning a valuable rookie card, that was a different card than sold, eBay placed retaliatory permanent suspension on my account. My payments were put on hold, and conveniently the customer help email that I’ve been using to communicate with,eBay, now bounces back to say “it doesn’t accept incoming emails.” How strange. Now, I am unable to reach anyone to explain why my funds say available, but I can’t process them. I’ve decided to obtain legal help. I wanted to post this because it should be known, that the seller protection does not exist. It’s more of a defamation of character. Selling cards, accurately describing the item as not professionally graded, knowing I have to send it out to be authenticated, there wasn’t a thought to defraud anyone. Authentication was free, for me, it was the way to go. No harm, no foul.
Grading is subjective and different graders will often disagree over the grading on an item. Scans are done in high quality for prior purchase review and we can email more pictures before purchase if requested, which I did.
i am not a professional grader, and so many hobbyists trust in the reputation and opinion of 3rd party professional graders. As a seller of graded and ungraded items, my responsibility is to accurately describe and deliver the item as advertised; not to guarantee how an item will be assessed or graded by any individual or any grading company. Any issue a buyer has with an item's professional grade should be addressed with the grading person or the company that graded the item. This is what was done.
The fact that one valuable card returned to me was different than sent out, doesn’t warrant me to be a vicious seller. I must protect myself as well. The security to protect others but not provide a policy of what is true to permanently suspend me and hold my funds for over a month is a scam and a swindle. I will continue to fight for my seller rights and hope others will as well.
