Auction Winner wants to cancel. Can I let the runner up win?

[dogrosestudio]

I have an item that sold but right afterward the winner bidder sent a message that they bid too high by mistake.  Is there a way to cancel their win and let the runner up get the item?

[nobody*s_perfect]

No, but you can send a Second Chance Offer to the underbidder.

https://www.ebay.com/help/selling/listings/selling-auctions/making-second-chance-offers?id=4142

[tdumonde2014 · Accepted solution]

You can't let the runner-up Win, you can do a Second Chance Offer if the bidder has opted into receiving them.

https://www.ebay.com/help/selling/listings/selling-auctions/making-second-chance-offers?id=4142

[luckythewinner]

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@dogrosestudio wrote:

I have an item that sold but right afterward the winner bidder sent a message that they bid too high by mistake.  Is there a way to cancel their win and let the runner up get the item?

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If the high bidder cancels after the auction ends, I believe you can send a "Second Chance Offer" to the runner-up.

HOWEVER, be aware that some bidders might suspect that something shady was going on ... for example, they might think someone was bidding the item up on your behalf (to try to maximize the price) and accidentally won.

[dogrosestudio]

Thank you for the help.