Asking for a revision on feedback

[12345jamesstamps]

I woke up this morning to a "neutral" feedback. I know, it doesn't really mean much but I rather not see it for a year. I immediately ask buyer to revise feedback to positive and I guess buyer had just left it when I saw it.

To my surprise...buyer did indeed changed it to a positive...statement wasn't nice but at least it's not a neutral.

I was very polite and offered a refund or whatever buyer suggested to solve the problem. Buyer didn't ask for anything. So it does work to ask for a revision from the buyer. I did lose one revision...I only have 9 left now.

And I decided not to block buyer or should I?

[wastingtime101]

Is it the one that says "should have mentioned buyer to verify accuracy"?

What does that even mean?

[12345jamesstamps]

Yes.

Buyer never contacted me about anything.

I was ready to refund him the full price but he never ask for anything.

Was he afraid I might block him?

I lot of my buyers are "repeat buyers".

[wastingtime101]

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@12345jamesstamps wrote:

Buyer never contacted me about anything. Was he afraid I might block him? I lot of my buyers are "repeat buyers".

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I don't know. I don't understand his FB comment.

If I was looking to be a repeat buyer, I'd contact the seller about an issue rather than leave neutral FB on their account. Bad feedback is more likely to result in blocking the buyer than politely letting the seller know there was an issue, right? 🤷

[12345jamesstamps]

I don't understand his feedback also.

The feedback before that was rather strange as well.

I notice he only bought 4 items lately total from sellers so I expect he will never buy again

so no need to block him...plus item was purchased on xmas eve.

[pjcdn2005]

should have mentioned buyer to verify accuracy.

I wonder if they meant ‘should have asked seller to verify authenticity’. 

Just a wild guess