08-11-2021 01:58 PM
I am curious - I countered an offer with someone. While waiting to hear back if they accept, I received another offer. Is there protocol for how long I wait to move on to another buyer? Thanks in advance for any help
08-11-2021 02:01 PM
@shelley65 wrote:I am curious - I countered an offer with someone. While waiting to hear back if they accept, I received another offer. Is there protocol for how long I wait to move on to another buyer? Thanks in advance for any help
This is exactly why I do not accept offers or counter them.
I edit my listing and lower the price, and then inform the buyer of the change.
That way, the first buyer who pays me gets the item. If you snooze, you lose.
08-11-2021 02:08 PM
The protocol is that the seller can accept or counter any offer at any time. If you have one offer and get a better one, you can immediately accept the better offer. Or you can send a higher counteroffer to the first offeror to see if he accepts it, just don't let the new second offer expire.
08-11-2021 02:09 PM
Protocol? Really, you are selling something, your concern is getting paid. He who pays first, gets the item. You are not a bank or layway store. If the potential buyers wanted the item, they would've paid for it from the get go, or at the very least made a reasonable offer and their explanation to such offer. Instead, now you are playing the cat and mouse game to come to a mutual agreement.
08-11-2021 02:14 PM
When you send an offer as a Seller or counter, it usually indicates the amount of time the offer or counter is for.
I typically send multiple offers at a time - if someone counters and I counter back, I figure they are interested, more than a generic offer we have sent out. So I will wait 24 hours to see if they want it, because typically that is the least amount of time the offer allows. Not everyone is glued to their computer or on e-bay like a Seller is - to me waiting 24 hours for a reply or for it to time-out is reasonable.
08-11-2021 02:22 PM
Oops I misread your original post. If you have already sent a counteroffer to the first potential buyer, you can't send another one (unless he responds to the first counteroffer). But you can go ahead and accept the second offer at any time, you have no obligation to the first offeror. if there's any protocol, it's "You snooze, you lose."
08-11-2021 03:57 PM
If you counteroffered to the original offer, to be fair, you should wait until that counteroffer expires. It would be very rude for you to do as some suggested here and not give the original person a chance.
08-11-2021 04:00 PM
@coolections wrote:If you counteroffered to the original offer, to be fair, you should wait until that counteroffer expires. It would be very rude for you to do as some suggested here and not give the original person a chance.
I'm inclined to go along with this... and that's mainly because I've sent out an offer and while waiting for a reply, someone came along and paid full price and the buyer who got the offer was livid that it sold before they could accept it. (Which is something I can't control, it's listed for sale at full price, so there's a possibilty someone might pay that).
C.
08-11-2021 04:28 PM
@coolections wrote:If you counteroffered to the original offer, to be fair, you should wait until that counteroffer expires. It would be very rude for you to do as some suggested here and not give the original person a chance.
An offer or counteroffer is not "dibs." Accepting a better offer isn't rude, it's just good business. The original person also had a chance to buy at full price or make their offer for a higher amount. I'm not going to wait around to see if somebody accepts my $50 counteroffer if I get an offer for $60.
08-11-2021 04:42 PM
If there is that much interest, why not wait as long as you can. Maybe an offer that is better than these two will come along.
08-11-2021 05:10 PM
I disagree. When you submit counteroffer you are telling that buyer you are willing to sell them that item at the price you gave that buyer. Anything else is completely rude and ruins the whole process for other sellers. Now if someone else comes along and uses BIN that is out of your hands.
08-11-2021 06:22 PM
@sin-n-dex wrote:
@coolections wrote:If you counteroffered to the original offer, to be fair, you should wait until that counteroffer expires. It would be very rude for you to do as some suggested here and not give the original person a chance.
I'm inclined to go along with this... and that's mainly because I've sent out an offer and while waiting for a reply, someone came along and paid full price and the buyer who got the offer was livid that it sold before they could accept it. (Which is something I can't control, it's listed for sale at full price, so there's a possibilty someone might pay that).
C.
When you send out offers, eBay includes the wording "A few other interested buyers also received this offer – it won’t last long. Hurry and take advantage right away!" There is no reason that person should be mad at you. Maybe they were mad at theirself for not buying earlier.
It seems to me that your items are already fairly priced. You literally just listed them a few hours ago and have already sold 5 out of 12 items.
08-12-2021 05:12 PM
@wpt05 wrote:
@sin-n-dex wrote:
@coolections wrote:If you counteroffered to the original offer, to be fair, you should wait until that counteroffer expires. It would be very rude for you to do as some suggested here and not give the original person a chance.
I'm inclined to go along with this... and that's mainly because I've sent out an offer and while waiting for a reply, someone came along and paid full price and the buyer who got the offer was livid that it sold before they could accept it. (Which is something I can't control, it's listed for sale at full price, so there's a possibilty someone might pay that).
C.
When you send out offers, eBay includes the wording "A few other interested buyers also received this offer – it won’t last long. Hurry and take advantage right away!" There is no reason that person should be mad at you. Maybe they were mad at theirself for not buying earlier.
That person wrote back to me when they found out it sold, "I truly thought we had a deal. I'm very disappointed in you." I told them that I sent them an offer, but they didn't buy anything and someone else bought it. She told me she accepted the offer because she wrote back to tell me she'd buy it when she had money. Well meanwhile it sat for sale until someone else bought it.
Anyway I ignored the big long rant I got after I pointed out that she didn't buy it and someone else did. No need to say anything else. And I did a BBL.
C.
08-12-2021 06:04 PM
If it is a repeat good customer, I wait. If is someone else I wait 1 second
08-12-2021 06:14 PM
Are you a lay-away seller? Then fine. YOU wait. Me, I'll take whatever offer/buyer, whenever it suits me. All the people running around here screaming about buyer not paying, then this is some kind of debate? Pffft.
I listed it for sale, because I want to SELL it. I am NOT offering lay-away plans. If the first buyer wanted it, then they should make a decision. If you want to mess around and not buy something, fine. Don't be surprised when someone else can make a quick decision. I don't sit by the computer all day either. But I get immediate notifications on my phone. I can accept an offer, bid, or anything else with ease. So can everyone else.