Selling

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buyer wants a partial credit for an item posted as new but shows some wear how do you refund

what are the options of crediting a portion of the sell price back to buyer. they don't do vemo

Buyer says shoes broke upon receipt

I sold a pair of new kids’ shoes to a woman and she received them 9 days ago. Today, she sent me a message saying that she just tried them on her daughter and that the prong on the buckle broke. The prong was not broken when I sent them, and my own d...

Selling

When i was selling a watch, i can't list the item and one notification showed up saying "It looks like there's a problem with this listing. We do not allow products marketed to treat or cure the coronavirus. If your product is permitted under our pol...

sales notifications

When Paypal was the payment system, I could get an email notifying me I had received a payment for a sale. Now with Ebay managing payments, I get nothing. I have to look on Ebay to see if something sold. I am messing up my top rated seller status by ...

Verification of a buyer on a large dollar amount purchase

I had a buyer purchase over $18,000 worth of a product from me today. Before I get excited, how can I verify the person to make sure it is not a scammer and/or someone has taken over an ebay account? Should I ask for a copy of their drivers license?W...

How to delete return, payment, shipping policies?

Yesterday, My eBay account has been updated to manage payments..today morning when I was filling the listing I saw that there were not payment, shipping, return policies separately. but something called business policy has come into the picture..but ...

How can I setup automatic cancel a bid after no payment?

Isn't there a way to time when a bid is cancelled automatically when the buyer doesn't pay?

All bids on my item are from China even though I clicked boxes to only ship Domestic (north america)

Every single bid on my item are from China even though I have no overseas shipping selected, opted out of the global thing and checked all the boxes of countries I don't ship to. How are we supposed to use ebay if people we don't sell or ship to keep...

Resolved! EBAY'S NEW SHIPPING SERVICE FOR STAMP RELATED AND COLLECTOR CARD SERVICE!

I'm usually the first to complain about the many nonsensical ebay changes of late. BUT HERE I HAVE TO GIVE CREDIT WHERE CREDIT IS DUE! Their new shipping service, allowing for Standard Envelope shipping for Philatelic and Collector Cards is REALLY GR...

Resolved! FREE LISTING

Hello ebay team We are waiting for your free listings of my account so please give us free listing as belowmarketplace free listingUSA 4000UK 4000AU 4000 WE LOOK FORWARD FOR YOUR POSITIVE ANSWER REGARDS

Edit my home address

I was editing my given address on my profile because it was incomplete. However, when finsihed editing and saving, there appear below the address field "We didn't quite get that. Please update your information." I tried several times but to no avail....

headed for zero sales

I've been selling successfully for 19 yrs- small-time atabout 170 sales per year. This month I will not be able to pay formy store subscription from profits. My descriptions and my photosare better than identical items that are selling for a higher p...

eBay app glitches/bugs

Hello, Anyone having issues with the app where it’s really difficult to change the offer settings? Issues I’m experiencing: - offer amounts won’t update after you’re done setting it up- when you enter a number it tabs out after inputting a single num...

How do you get competent assistance?

I have tried to use ebay's chat service about five times over the past three weeks to ensure that payments from customers are being sent to the correct PayPal account, and each time I am on for up to one hour or more and my issue is not resolved. Pay...

Resolved! Need help! I can't list an item because of eBay personal information blocker.

Hello all, I need some help from you more experienced eBay listers out there. I've been trying to list an item for a few hours now (book) that eBay is blocking: We can’t list your item because it looks like it includes a phone number or email address...