@zamo-zuan wrote:
@equid0x wrote:
@zamo-zuan wrote:
@ohnojoey wrote:Ebay can report the videos to youtube, if they gave a hoot.
Some of them have been up over a year.
@mcdougle4248 wrote:
Could it be that they (eBay) are investigating? I notice the original post that you linked now says "Access Denied". You may have just saved some sellers from getting scammed
There's dozens (maybe even hundreds) of videos on YouTube describing how to exploit the system and get free stuff.
What needs to be done is these obvious exploits, that we have proof that hundreds of thousands of people (at a minimum) have seen, be repaired.
I mean, isn't that just common sense?I know of at least one channel on Youtube where the guy does nothing but repair items he gets off eBay. There is an interesting pattern, though. He always always always buys items from overseas via GSP and they are always bulky items. Then, he always makes a point of video taping all the damage the item got in transit before he disassembles it. He typically mentions that he takes the damage up with the seller, and that often times the sellers refund without return.
At first I didn't think anything of it, but there seems to be a distinct pattern in what he is doing. I know that if I were ordering things from overseas and they were always coming in broken, I would probably stop ordering them, but this guy just keeps ordering more and more.
It strikes me as slightly exploitative and manipulative to keep ordering things you know are likely to get damaged in overseas shipping just so you can make a youtube video and open a return.
Yup, we have actually had this happen to us.
It's also a difficult one to fight. Often times the item received has obvious repacking that we did not do. Yet eBay CSR's have argued with us that "They do not repack items" so we wouldn't be protected.
Having worked internationally in the past, I can say for sure that there are some regions where customs are going to open the box and tear down and inspect every piece of its contents. They may then put it back together poorly, or not at all, toss it in a different box, and send it on to you. One would think that by now, eBay would be fully aware of this possibility.
I've also heard that GSP often repacks items.
We had pretty poor experiences with (virtual all) international shippers and ended up moving to couriers like DHL and TNT. Obviously, this is only equitable if the items are high value.
@zamo-zuan wrote:
@equid0x wrote:
@zamo-zuan wrote:
@gdiesel70 wrote:I didn’t get to read the post but wanted to add that those types of “how to scam/steal” videos violate YT’s ToS and can be reported/flagged. YT is pretty good with removing videos within 24 hours, they also make it hard to reupload the reported content.
Scroll to “instructional theft” (link opens in a new window)
https://support.google.com/youtube/answer/2801964?hl=en
I'm obviously not going to link or give instructions of how to do it. But I didn't see the original post on here either before it was taken down. Yet I was able to quickly check YouTube and there's a shocking amount of videos on the subject. Most of them have been up for months-years. Single videos have over 200k-500k views.
That's why it's a very alarming situation. It's hard to blame this on YouTube as well, as any security vulnerabilities that have spread so widely should be closed.
In my opinion, YouTube has been aware of this issue for years now, and should have taken action years ago.
I'm not sure why people even post videos about how to steal or scam considering those videos can be tracked back to them.
Well people who post the videos can just claim they were doing it to hope they were fixed (obvious excuse).
At the same time, YouTube probably doesn't take action for the same reason things like this are not taken down from social media. There's usually clauses in the agreement where they will leave things up there because "it encourages discussion or resolution".
Also, even though these methods "get free things" from eBay. They are not breaking eBay rules or policies. That's the major issue here. They are simply taking advantage of them.
The policies are straight up allowing buyers to exploit the system. There's no system in place to "attempt" to stop it. There's no deciding factors in cases if you have proof as a seller. The proof simply isn't accepted. CSR's are not allowed to use their judgement in deciding the case.
I agree with you. Both eBay and YouTube are enabling the bad behavior. It is possible to win some cases but there are some situations where eBay's only answer is to refund at Seller's expense, evidence be damned.
The heavy/bulky stuff shipping overseas(or anywhere really) is a tough problem because packing materials can be expensive as well as the shipping costs and if you make those costs too expensive, nobody will buy the item, so sometimes you have to use less than ideal compromises.
