01-22-2022 04:10 PM
01-22-2022 04:13 PM
I haven't. Can you put it in context? Maybe someone can figure it out...
01-22-2022 05:01 PM
01-22-2022 05:01 PM
01-22-2022 05:07 PM
Sounds like they charge the person for costs of punishment and monitoring
01-22-2022 05:07 PM - edited 01-22-2022 05:08 PM
“recovery of expenses for policy monitoring and enforcement“
They will charge you fees for policy enforcement.
I have not sold under the new scheme, if they have to intervene in some returns or disagreements, they will charge you a fee for making a decision or simple involvement.
Just like a bank.
01-22-2022 05:11 PM
Can you give an example? I don’t know what it is with banks . What context and how does it differ from other fees?
01-22-2022 05:16 PM
@dogchow747 wrote:“recovery of expenses for policy monitoring and enforcement“
Only thing I can think of is maybe something to do with court costs for debt recovery... although that doesn't seem to fall into the category of "policy monitoring."
Given the large number of nonconforming listings that can be found sporting various policy violations at any given time, it does not seem that much actual monitoring occurs. That's not a clause that I would be too concerned about.
01-22-2022 05:21 PM
Hey,
I was hoping a more experienced current seller would add something.
I have heard here of things like $20 fees in return disputes and other situations where customer service gets involved.
I was looking through the seller rules but have not found it yet.
If a seller "defaults" on any fees, ebay will go through their collections department and charge lots of fees associated that. I would expect more fees when humans get involved in the future too.
Like a bank, a small problem can turn huge fast.
They do not always do it, but they have options to charge for dispute involvement.
I will look.
01-22-2022 05:24 PM
Sort of like double secret probation. Your not sure what it is but, do your best to avoid it. Looks like if you cost them a lot of money they will take action to get it back. Like big time scammers that list lots of items they never intend to deliver.
01-22-2022 05:34 PM
Maybe they hire spies or some investigators?
01-22-2022 05:39 PM
@partfinds wrote:Maybe they hire spies or some investigators?
No way, not for some garden-variety billing dispute. If there was some large-scale fraud that was actually victimizing eBay rather than sellers, then they might find something to investigate.
01-22-2022 06:19 PM
...so eBay now has detectives, FBI agents, CIA agents, DA, lead investigators, etc...all sort of law enforcement...but how about cracking down the scammers whom falsely filed INAD cases and returned box of rocks, dirty clothes or nothing, or went around and disputed their purchasing transactions with CCCB...
01-22-2022 06:25 PM
@partfinds wrote:“recovery of expenses for policy monitoring and enforcement“
"If you don't follow a policy and we catch you, we might charge you a fee related to how we caught you - the bots we use, which monitor the policies we enforce, cost money."
That's what it sounds like to me anyway.
01-22-2022 06:55 PM
Whatever it is, it sounds ominous. 😒