eBay

tunicaslot · ‎06-18-2017

I noticed the new page yesterday but when printing Print your label - it doesn't print so I took a screen shot and had to print all my labels yesterday and today that way. Maybe I'm missing something. I liked the old page as I could open it up and just readjust the sizing if I was mailing out a small box - but I don't even see that option now.

scstool · ‎06-18-2017

I did not have the problem on the Mac until they "fixed" the problem on PC's. Actually the problem has been there for a while on international shipments.

It turns out that the Adobe Reader DC plugins were not working. The solution was to remove the Adobe Reader DC plugins and let Safari handle the .pdf images. No problems printing now.

rainbowcolorz · ‎06-18-2017

@lex-talon wrote:
I use the chrome browser with no problems printing a shipping label. Haven't seen the new shipping label page as of yet.

I'm using Chrome and just printed a label and for a moment I almost went into shock because the whole page was HUGE BLACK BOX and then it immediately went behind the next screen and it looked a little strange but I printed it from the same icon I have always used except this time I did not have to check the box that says how many pages to print (it has always defaulted to 2 pages) because it showed just 1 page. I printed the label and could see it was just a little smaller than the old ones.

Was it broken? And that's why they fixed it? Or is this something else for the people who print from their mobile phones?

Anonymous · ‎06-18-2017

I was having the same issue with not being able to print shipping label and called Ebay and was told that the issue is affecting anyone who is using Explorer. I had already voided two shipping labels that would not print. They had me log into Chrome and go to my shipping labels and do reprint label and that worked. He said that there was a problem with Internet Explorer and that I would need to use Google Chrome until the issue was resolved.